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AIOps

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Understanding Event Correlation: A Key Component in Modern Observability Tools

Event correlation is a critical aspect of modern IT management, involving the analysis and correlation of events to filter out noise and isolate significant events requiring attention. This process helps quickly identify the root cause of issues, reducing the time it takes to resolve incidents and ensuring smoother operations. Key reasons for event correlation include reducing noise data and identifying root causes efficiently.

ScienceLogic CEO, Dave Link, Wins MeriTalk Cyber Defenders Award

Congratulations to Dave Link, CEO and founder of ScienceLogic for being named a 2024 MeriTalk Cyber Defender! Each year, MeriTalk celebrates outstanding leadership in cyber innovation within the federal government IT community. The prestigious Cyber Defenders Awards honor government and industry individuals who are at the forefront of safeguarding government systems from complex cyber-attacks, leading cyber modernization progress, and driving our nation’s cybersecurity.
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How AI and ML Are Revolutionizing Incident Management in IT Ops

In today’s digital landscape, IT operations face unique challenges and pressures unlike those of the past. Currently, the cost of a service failure for medium and large enterprises is estimated to exceed $100,000 per hour. At present high incident management costs, coupled with the impact on customer satisfaction, present significant challenges for enterprises. To resolve this challenge AI and ML assists in enhancing the overall management of incidents and reducing response times.

Selector Optimizes Performance of the Epic EMR Environment

Quality medical care today relies on “health systems” built from geographically distributed healthcare settings such as hospitals, urgent care clinics, imaging centers, nursing homes, pharmacies, and specialist offices, among many others. Each setting shares data within the broader health system through Electronic Medical Records (EMRs). EMR systems, which were purpose-built to manage patient records, help improve patient outcomes through the real-time sharing of patient data.

Monitoring 101: Gaining Visibility into Your Hybrid Cloud Infrastructure

Savvy organizations are embarking on a journey toward Autonomic IT to better manage their IT environments, particularly as hybrid configurations grow in popularity and are accompanied by greater complexity. Driven by AI and automation, Autonomic IT can help organizations optimize resource allocation, improve the effectiveness of maintenance efforts, avoid downtime, and keep end users happy.

Unlocking the Power of Data: How a Data-Driven Approach Fuels the Path to Autonomic IT

As technology evolves and IT systems become too complex for humans alone to manage, enterprises need to work towards an autonomous business model. This state – known as “Autonomic IT” – unlocks the transformative potential of automation and generative AI to help businesses resolve issues faster, minimize customer interruptions, and drive innovation. However, achieving an Autonomic IT state is not a simple plug-and-play process. It is a gradual evolution, a journey.

What is IT incident management? How does AIOps help?

Imagine you’re in the middle of a critical project, and suddenly, your system crashes. Or perhaps it’s the middle of the night, and your server goes down, affecting countless users. While you can’t avoid all IT incidents, how you handle them can significantly reduce their impact. You know that proper IT incident management is critical — and that incidents can become costly.

Selector Named a 2024 Best Place to Work in the Bay Area

For the second consecutive year, Selector has been recognized as a Best Place to Work in the Bay Area. In 2023, the company was ranked among the top 10 companies with 25–49 employees. This year, the company ranked again in the top 10. This regional award is sponsored by the San Francisco Business Times and Silicon Valley Business Journal in collaboration with Quantum Workplace—an employee engagement data firm.