If you are an MSP, AIOps can be a game changer for your business. By leveraging AI-driven automation, analytics, and insights across your managed IT services portfolio, you can drive operational excellence, improve service quality, and deliver greater value to your clients. But there are many AIOps and observability tools in the market. Here are 13 reasons why many MSPs select Virtana as their AIOps and observability partner of choice.

Every day, operators receive mountains of alerts to sift through. Prioritizing alerts based on impact and severity can seem impossible. And constantly evolving IT environments increase complexity by orders of magnitude. Knowing which alerts to prioritize is extremely difficult, especially without the critical context to make those alerts actionable.

As per the latest forecast by Gartner, worldwide IT spending is projected to amount to $4.6 trillion in 2023, up by 5.1% from 2022. The demand for IT will be strong in 2023 as enterprises launch digital business initiatives to respond to global economic challenges. In a downward economy, conventional wisdom warrants reducing costs.

The increasing rise of Artificial Intelligence for IT Operations (AIOps) in information technology (IT) is rapidly emerging as a transforming force that will redefine the operational paradigms. Essentially, AIOps fuses machine learning, big data analytics, and various IT tools to automate and improve IT Operation processes, including event correlation, anomaly detection, and event causality.

IT teams are the invisible engines powering every modern organization. Yet they battle constantly to ensure the availability and reliability of applications and services across fragmented, hybrid-cloud infrastructures. In particular: Fragmented tools, siloed workflows, and inconsistent manual processes create an IT nightmare. Despite investing millions in observability and ITSM platforms, teams face alert fatigue, reactive incident response, and persistent outages.

AIOps is a game changer for MSPs. But how do you implement AIOps to ensure you get those game-changing benefits? Chances are, you’re not interested in spending the resources and time required to build it yourself with all of the development, testing, maintenance, etc. that entails. Instead, AIOps as a service provides you with the capabilities to better manage the IT infrastructure and operations of multiple clients.

The notion of moving assets out of the cloud may sound like a step backward in an era where digital transformation is driven primarily by migration efforts into the cloud. But it turns out deliberately shifting cyber assets away from the cloud– known as “cloud repatriation”– can be a highly strategic option for CIOs and enterprise IT teams looking to strike the optimal balance of cost, security, performance, and scalability in their IT environments.

Behind the scenes of any IT infrastructure lies the ongoing challenge of monitoring and managing never-ending systems, applications, and network devices. As an IT professional, your task list always includes staying ahead of potential issues, minimizing downtime, and navigating disruptive alerts.

You can elevate your IT infrastructure monitoring with AIOps. AIOps offers full-stack visibility, enhancing IT infrastructure monitoring efforts. This lets you transform the familiar monitoring landscape by turning the chaos of constant alerts into a proactive approach to problem-solving. IT infrastructure monitoring challenges typically relate to the complexity of backend systems, especially when it comes to cloud platforms. For example, consider the following.

The managed service provider (MSP) model delivers tremendous value for clients. They benefit from expertise and implementation that would be difficult and cost-prohibitive to build and manage themselves. The MSPs take on those responsibilities, which means they are on the hook for delivering the services to their clients in an effective and efficient manner.