Resolve's Zero Ticket Minute - Ep. 10 #agenticai #itautomation #aiautomation
New Zero Ticket Minute. AI agents are easy to build. Scaling them without chaos is hard. Without a platform, autonomy breaks. With the right foundation, it scales.
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The latest News and Information on AIOps, alerting in complex systems and related technologies.
It's Over, ITSM AI
Resolve just dropped a new single: “It’s Over, ITSM AI.” Fast. Loud. Early-2000s pop punk energy. Total breakup anthem. For everyone done with endless tickets and empty AI promises… Autonomous resolution has entered the chat. Watch the video. Press play. Break up with bad ITSM AI.
88% of Organizations Face Growing IT Complexity. Here's How Leaders Are Responding
CIOs, IT leaders, platform engineering managers, and SRE/DevOps teams running multi-tool monitoring stacks who need faster incident clarity.
Resolve's Agents of IT podcast - Ep. 12 - Bob Strong, AVP of Service Operations at Assurant
What does it really take to move from reactive IT firefighting to intelligent, AI-driven operations? In this episode of Agents of IT, Resolve CCO Sean Heuer and COO Ari Stowe sit down with Bob Armstrong, AVP of Service Operations at Assurant, to unpack what happens when a 25-year service operations leader embraces AI, automation, and agentic workflows.
Resolve's Agents of IT podcast Ep. 12 - Bob Strong, AVP of Assurant #itautomation #aiautomation
AI isn’t taking IT jobs. It’s changing them. Bob Strong from Assurant breaks down how automation is becoming a true teammate in IT.
What Companies Get Wrong About Autonomous IT, And What Actually Moves Them Forward
Many organizations approach Autonomous IT with the assumption that adding more tools, more data, or more automation will eventually produce self-governing operations. This assumption creates the illusion of progress. Complexity does not resolve itself when new systems are layered on top of existing ones. In most environments, each new tool adds another interpretation of the truth, which compounds the cognitive load on teams and forces more reconciliation, not less.
Introducing Skylar Advisor: You Need an Advisor, Not an AI Assistant
Skylar Advisor is a next-generation experience powered by Skylar AI, built to help IT teams focus on what matters right now. In this video, ScienceLogic Chief Product Officer Michael Nappi shares how Skylar Advisor proactively curates and summarizes key signals across monitoring tools, logs, and streaming telemetry into clear advisories your team can act on in seconds.
How Artificial Intelligence Supercharges IT Operations
This article kicks off a 4-part series on leveraging AIOps to provide a more efficient, cost- and resource-saving, reliable, and agile IT infrastructure.
Key Takeaways From the 2025 Gartner Market Guide for Event Intelligence Solutions
The 2025 Gartner Market Guide for Event Intelligence Solutions reflects a shift in how IT operations leaders evaluate AI-driven technologies. As AI hype gives way to more practical evaluation, we are seeing a natural departure from broad promises about AI capabilities toward clearly defined use cases and outcomes.
Resolve's Zero Ticket Minute - Ep. 6 #itautomation #aiautomation #agenticai
More AI agents aren’t the answer. Orchestration is. When agents work together, IT problems get resolved end-to-end. Less noise. More execution.