Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Introducing the BigPanda Triage Agent and the future of agentic L1 operations

If you’ve been following the development of BigPanda AI Detection and Response (ADR), you’re aware of our mission to automate Level 1 (L1) operations and eliminate the need for manual, time-consuming investigations. In our last update, we highlighted the manual, complex, and time-consuming processes that hinder modern IT teams. Enterprises spend billions on observability tools based on the false belief that more coverage equals total visibility.

Making Sense of Complex Data in Observability Tools

Metrics, analytics, measurements, and parameters – can we truly see these abstractions? Data visualization helps us do just that, bridging the gap between raw information and human comprehension. Visualizing data is like rafting down a river – dynamic, unpredictable, and full of discoveries along the way. In this guide, we’ll explore how to craft visualizations that inform, engage, and inspire. So, grab your paddle and hop aboard!

A Week of Insight, Connection, and Innovation at Gartner IT Symposium/Xpo in Orlando

Gartner IT Symposium/Xpo is always a standout experience for ScienceLogic, and this year’s event in Orlando was no exception. The event brought together seasoned IT leaders, analysts, and solution providers, creating a dynamic hub for meaningful conversations, hands-on demos, and translating future-driven insights into action. More than being honored to attend, ScienceLogic thrives on engaging with IT leaders on the show floor, in sessions, and throughout the event.

Resolve's Agents of IT podcast - Ep. 7 - Prasad Watve

From batch scripts to AI coworkers, automation has evolved. In this episode of Agents of IT, Prasad Watve, Head of Automation Services at Tietoevry Tech Services, shares how IT has moved from manual scripting to agentic AI that learns, acts, and collaborates like part of your team. Hear how digital FTEs are reshaping service delivery, why Zero Ticket IT is closer than ever, and what skills IT leaders need to thrive in the AI era.

Complete IT Automation with One AIOps Platform. Is It Really Possible?

Today’s IT environments span thousands of devices, hybrid clouds, and distributed teams and complexity keeps rising. That’s why organizations are turning to AIOps-powered automation loops that never stop learning and improving. In this video, we break down how a modern AIOps platform delivers a complete automation cycle: Deep discovery and real-time detection Rapid analysis backed by machine learning Early prediction of emerging issues Instant automation without delays A closed loop that becomes smarter with every repetition.

Part 1: What If Data Wasn't Just the Fuel for AI but the Foundation of Everything It Knows?

Every breakthrough begins with a question. What if we looked beyond today’s tools, buzzwords, and hype and examined the design principles shaping tomorrow’s intelligent enterprises? The What If series explores those inflection points: moments where technology meets human judgment, where automation meets accountability, and where AI begins to resemble something more like understanding than output.

European enterprises prioritise governance in AI deployments, as North America accelerates towards full autonomy

Digitate report reveals differing approaches to AI deployment between Europe and North America, but ROI remains consistent. Europe leading on governance while NA organisations show faster progress towards autonomous operations.

AI Agent for Business SLA Predictions: Safeguarding Business Continuity with Predictive Intelligence

Modern business functions are based on the promise of smooth and seamless experience, without the need for downtime or long waits for backend processes to finish. For such digital operations, timely execution of business processes—like financial closings, order fulfilment, report generation—is non-negotiable.