In all my blog posts so far, I have been providing suggestions on how to expedite your AI adoption journey. I believe it is now time to describe what we are doing here at Digitate: Helping enterprises to become a ticketless business. Even though this is the same adoption journey that I have been describing, it has a different perspective; I’m turning my focus “lens” from outward to inward.

In today’s fast-paced digital landscape, effectively managing alerts and deriving actionable insights from data is crucial for organizational success. BigPanda’s platform stands out as a comprehensive solution designed to tackle these challenges head-on, offering a suite of features that streamline alert management and drive operational efficiency.

See the results of our 2024 survey of over 500 observability decision-makers to find out where the industry is headed As technology evolution continues at its rapid pace, so does observability. Observability is becoming critical to driving positive business outcomes, and we wanted to understand how users are evaluating trends and their impact over the coming years.

IT operations are a constant juggling act. Too many tools, too much data, and not enough time to proactively avoid outages. But what if AI could not only streamline your tools but help you make sense of the chaos? That’s the power of AIOps.

In our ongoing series of blogs “Unravelling the AI mystery” Digitate continues to explore advances in AI and our experiences in turning AI and GenAI theory into practice. The blogs are intended to enlighten you as well as provide perspective into how Digitate solutions are built.

The financial services industry is experiencing a profound shift. Customers now demand a flawless experience across all touchpoints, including online platforms, mobile devices, ATMs, and physical branches. Any lapse in performance or reliability in these channels can lead to dissatisfaction. Moreover, the competition is intensifying as technology-focused companies, more nimble and innovative than traditional counterparts, are continuously disrupting the market.

In the world of digital banking, maintaining a seamless and efficient online experience is paramount. However, even the most robust systems can encounter issues that disrupt service and degrade performance. Let us delve into a recent incident that impacted eBanking services of one of our customers, highlighting the criticality of database management and the steps taken to resolve the issue.

Late last year we announced ScienceLogic’s Hollywood release, aimed at accelerating AIOps adoption through its human-friendly platform. By integrating generative AI insights with observability and automation, we took a big step forward in simplifying the work of IT teams. A key component of this goal was upgrading SL1’s features, specifically our now fully integrated hybrid cloud monitoring for faster troubleshooting.