Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

AI Agent for Cloud Cost Optimization: From Blind Spots to Smarter Spend

Cloud has become the backbone of digital enterprises, but managing its cost footprint is proving increasingly difficult. With multiple providers, diverse pricing models, and ever-changing workloads, organizations often find themselves facing spend leakage and unanticipated overruns. The stakes are high—not only in terms of IT budgets but also in ensuring cloud resources deliver maximum business value.

Resolve's Agents of IT podcast - Ep. 4 - Sean and Ari's Hot Takes

Welcome to Agents of IT, the show where we decode the future of enterprise automation and explore what it really takes to achieve Zero Ticket IT. In this episode, Sean and Ari share unfiltered takes on what’s broken in IT operations and how agentic automation is changing everything. From service desk overload to AI-driven resolution, we’re breaking down how IT can finally escape firefighting mode and focus on innovation.

How WWT Proves the Value of Agentic AIOps with LogicMonitor's Edwin AI

Agentic AI has entered day-to-day operations. Systems with the ability to act, learn, and adjust are already cutting noise, speeding remediation, and giving engineers time back for work that moves the business. In a recent webinar, Karthik SJ, General Manager, AI at LogicMonitor, and Mike Cervasio, Global Practice Manager, AIOps at World Wide Technology, explored what makes this new phase of AIOps actionable.

The Agentic Enterprise Needs a Nervous System

Over the weekend, when Salesforce introduced the concept of the Agentic Enterprise, it wasn’t defining a new market trend. It was signaling an inflection point. A moment when the conversation about artificial intelligence stopped being about tools and started being about trust. For the first time in decades, enterprise software isn’t simply enabling decisions. It’s making them. Systems are reasoning, choosing, and acting in real time across sprawling digital ecosystems.

AI Agent for Incident Resolution: Combining Intelligence with Autonomous Actions

Incident management is a high-stakes function. IT operations teams and SRE teams may play different roles, but when a priority incident surfaces, it is often all-hands-on-deck to ensure it is resolved in minimal time. That’s because of the high impact of incidents-if not resolved in time, they can cascade and impact other IT systems, leading to downtime, business disruptions, monetary losses, and impacting brand value, compliance, and regulatory rules.

Ari Stowe, Resolve COO and Carla Ely of Grokstream speak at Innovate Americas Dallas

At Innovate Americas Dallas, Ari Stowe, Resolve COO and Carla Ely, Grokstream Channel Development Manager joined industry leaders to discuss how AIOps and agentic automation are reshaping IT operations for a Zero Ticket future. In this dynamic session, they explored how AI-driven event correlation, predictive remediation, and autonomous workflows are transforming how enterprises detect, diagnose, and resolve issues before they ever become tickets.

Zero Ticket Video Series with Resolve: Automating License Assign with RITA

See RITA, Resolve’s intelligent IT automation agent, in action as it handles one of IT’s most repetitive tasks: assigning and removing licenses. In this quick demo, RITA interprets a plain-language request, validates user details, and executes the license assignment automatically; no human intervention needed. Then, watch how just as easily it removes a license, showcasing true end-to-end automation that saves time, eliminates manual errors, and frees IT teams to focus on higher-value work.

The Hidden Barrier to Network Automation Isn't Your AI - It's Your Data

For years, the promise of AI-driven network automation has loomed large. Vendors and analysts alike have painted a future where autonomous operations handle outages before they happen, root causes are explained instantly, and teams finally escape the endless cycle of alerts, tickets, and manual troubleshooting. But in practice, most automation initiatives stall long before they reach that vision.