Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

The Strategic Imperative: Transforming Platform Sunset into Competitive Advantage

With innovation cycles accelerating, product end-of-life announcements have become an inevitable reality. Infoblox NetMRI, for example, has reached end of life with license sales ending April 2025 and support shutting off by early 2027. Whether it’s a network management platform, IT monitoring system, or enterprise application, the sunset of critical business tools forces organizations into what many view as disruptive, costly transitions.

Why AIOps Needs Agentic AI

The AIOps and observability market has always been fragmented—and it’s not by accident. Different domain-specific tools, multiple data types, and reliance on supervised learning created complexity and silos. Now, a new approach is emerging. By placing LLMs at the center of decision-making, Agentic AI has the potential to unify this fragmented space and truly transform AIOps. This clip explains the root of fragmentation—and why the agentic approach offers a way forward. For a deeper dive, visit our website to see how the Fabrix.ai platform is architected to solve the real-time data challenge in AIOps.

Zero Ticket Video Series: Accelerated Troubleshooting & Diagnostics

In this real-world demo, watch how to use Resolve’s RITA Agent to accelerate troubleshooting, reduce resolution time, and capture knowledge without writing a single script. RITA’s Technician Assist works behind the scenes to: With RITA as your AI-powered co-pilot, IT teams can shift from manual triage to intelligent resolution, capturing fixes in the moment and transforming them into future automations.
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Implementing Agentic AI: A Technical Overview of Architecture and Frameworks

As businesses strive for smarter, faster operations, Agentic AI redefines enterprise operations, introducing solutions for autonomous decision-making and tackling complex challenges with precision. Agentic AI introduces an intelligent, enterprise-focused approach to enhancing operational efficiency and adaptability, paving the way for innovation. Its ability to support operational scalability and streamline workflows positions it as a vital tool for modern IT ecosystems.

The Future of IT Operations - Why AIOps Is Perfect for Fast Growing Businesses

The future of IT operations is here, and that’s why AIOps is perfect for fast growing businesses. It is 2025 and companies need to scale quickly without sacrificing performance, stability, or customer experience. AIOps (Artificial Intelligence for IT Operations) provides the perfect solution by combining automation, machine learning, and advanced analytics to manage complex IT environments with ease.

Eliminate Manual L1 Workflows: BigPanda Enhances AI Detection and Response with New Features

We introduced our vision for BigPanda AI Detection and Response (ADR) at our annual customer event earlier this year, and shared how we’re going to automate L1 operations and eliminate the need for manual investigations. We’re pleased to announce the continued evolution of ADR with a brand-new set of capabilities.

BigPanda was recognized in 10 Gartner Hype Cycles in 2025

Every day, BigPanda redefines how enterprise operations teams prevent disruptions and streamline incident management. Our agentic IT operations platform helps enterprises detect, respond to, and resolve incidents faster and ensure that IT remains scalable, effective, and sustainable. I’m proud to announce that in 2025, BigPanda received recognition across ten Gartner Hype Cycles, which we believe is a testament to our relentless innovation and customer focus.

Driving Customer Success Beyond Deployment

In the rapidly evolving landscape of IT operations, businesses face the constant challenge of staying ahead of emerging technologies and shifting market demands. Implementing new systems or solutions is not just about the initial setup. It is about ensuring long-term success, reducing risk, and unlocking sustained value for the organization. That is exactly what SL360, our comprehensive customer success framework, was designed to deliver.