Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Resolve's Agents of IT podcast - Ep. 1 - Pat Calhoun at Espressive - AI in IT: A Combined Operation

Sep 10, 2025 By Resolve In Resolve
Welcome to the very first episode of Agents of IT, the podcast for IT leaders accelerating the shift to Zero Ticket IT! For our inaugural episode, Sean Heuer (CEO) and Ari Stowe (COO) sit down with Espressive founder Pat Calhoun to discuss why agentic AI and intelligent orchestration are the superhero duo that teams need to meaningfully transform IT. This is a conversation that tech leaders looking to shake things up won't want to miss.
View Video

How to Automate Away Access Request Tickets for Good | The Zero Ticket IT Video Series with Resolve

Sep 9, 2025 By Resolve In Resolve
Access requests: they’re one of the most common (and frustrating) tickets clogging up IT service desks. In this episode of the Zero Ticket IT Video Series, we show you how Resolve + RITA handle access requests end-to-end without opening a single ticket. Request access via Teams, Slack, or your portal RITA checks internal policies Grants pre-approved access instantly Notifies the user No manual routing. No delays. No ticket.
View Video
Software-Defined Healthcare: Modernizing Through DevOps, Observability & AIOps

Software-Defined Healthcare: Modernizing Through DevOps, Observability & AIOps

Sep 8, 2025 By OpsMatters In OpsMatters
Healthcare delivery is undergoing a transformation unlike any other. Digital systems now shape how physicians deliver care, how practices are managed, and how patients experience the health system. From cloud-native platforms to intelligent automation, the shift toward software-defined healthcare is revolutionizing clinical operations. At the heart of this change are three critical enablers: DevOps, Observability, and AIOps. Together, they form the backbone of a modern healthcare IT environment, driving resilience, agility, and patient-centered outcomes.
Read Post
ScienceLogic

What If You Could Roll Back Any Network Change in Seconds?

Sep 4, 2025 By ScienceLogic In ScienceLogic
If you’ve worked in network operations, this scenario is all too familiar. Even the most seasoned teams and robust processes can’t escape reality: changes fail, misconfigurations happen, and the fallout is real–lost productivity, unhappy customers, compliance headaches, and hours (or days) of cleanup. But what if it didn’t have to be that way?
Read Post
ScienceLogic

The New Physics of IT: Service-Centric Observability, AI-Driven Operations, and Intelligent Automation

Sep 3, 2025 By ScienceLogic In ScienceLogic
Why the traditional model of monitoring and manual operations is collapsing–and what enterprises must do to survive The digital universe is expanding at a pace no enterprise can keep up with through traditional methods. Dependencies pull at each other in ways even experts can’t predict. What once could be managed with dashboards and siloed monitoring tools has become too vast, too interdependent, and too fast-moving, a new operating model is needed to master such complexity.
Read Post
bigpanda

What are agentic IT Operations?

Sep 2, 2025 By Sam Osborn In BigPanda
The rise of hybrid cloud, CI/CD, agile methodologies, and microservices has dramatically accelerated innovation, but it has also brought corresponding increases in complexity, fragmentation, and chaos. Enterprise IT departments are struggling to keep up. To stay ahead of these complex environments, enterprises have dramatically increased their spending on observability and IT Service Management (ITSM) tools. However, despite a 20% year-over-year increase in spending, incident detection remains poor.
Read Post
HEAL Software

AIOps Is Consolidating Fast, Here's Where HEAL Delivers Results

Sep 1, 2025 By renuka In HEAL Software
As of September 2025, the Artificial Intelligence for IT Operations (AIOps) market is a rapidly expanding and dynamic sector, projected to surpass $20 billion. The landscape is defined by a major consolidation trend, with large enterprise technology vendors acquiring key AIOps capabilities to integrate into their broader portfolios.
Read Post

The Journey to Zero Ticket IT with Agentic Automation

Aug 29, 2025 By Resolve In Resolve
See how RITA, Resolve’s intelligent AI agent, instantly resolves IT issues before they become tickets. In this live demo, you'll get a front-row seat to how RITA automates routine service desk requests, helps technicians troubleshoot faster, and brings the Zero Ticket IT vision to life. Hosted by Ian Coppock and demoed by Derek Pascarella, this is automation in action.
View Video
selector

95% of AI Pilots Fail - Here's How to Be the 5%

Aug 29, 2025 By Dallon Robinette In Selector
When MIT released research showing that 95% of enterprise AI pilots fail to deliver measurable business impact, it made headlines for a reason. After years of heavy investment in artificial intelligence, the vast majority of organizations still haven’t moved beyond pilots that promise much but deliver little. This doesn’t mean AI itself is broken. In most cases, the technology performs as intended.
Read Post
Digitate Advances Native OpenTelemetry Integration, Offering Unified AIOps and Observability Platform for IT and Business Transformation

Digitate Advances Native OpenTelemetry Integration, Offering Unified AIOps and Observability Platform for IT and Business Transformation

Aug 28, 2025 By Digitate In Digitate
ignioÔ Platform Unites Open Standards with AI-Driven Automation to Transform Enterprise Observability from Reactive Monitoring to Autonomous Operations.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.