Operations | Monitoring | ITSM | DevOps | Cloud

We hope June was as good to you as it was to us. Our latest updates, available now, will keep you relaxing poolside this summer knowing that your monitoring, event correlation, and incident workflows are all connected and automated through the cloud. If you’re not relaxing with a little cloud coverage keeping you cool, then come check out Moogsoft to see how you can keep your services available and your customers happy, so you can get to relax with a little more time in your day.

High-profile analyst firm Omdia completed its vendor-landscape Universe study, Selecting an AIOps Solution, and we’re excited to announce ServiceNow was named a Leader in the AIOps space. Omdia focused on real-world usage of AIOps rather than exclusively on technology for technology’s sake.

It’s been a month since Dinesh and I humbly high-fived leaving the meeting with Charlie and Lucia and they gave us the green light to roll Moogsoft out across the whole of C&Js and I’m feeling a little weary. Change is hard. I’ve also made it harder on myself by persuading Charlie we should also migrate our service desk solution.

Automating incident recovery has inculcated rhythm to systems. But ITOps need more than automation. And, that is the acceleration of automated incident recovery. 79% reported in a survey that adding more IT staff to address IT incident management is not an effective strategy. Incident recovery needs accelerated intelligent automation. The two core outputs when accelerated are better and faster Incident Diagnosis and Resolution.

SANTA BARBARA, Calif., June 30, 2021 – LogicMonitor, the leading cloud-based infrastructure monitoring and observability platform for enterprises and managed service providers, today announced it has acquired Dexda, a big data and machine learning predictive fault identification company.

Modern complex systems are easy to develop and deploy but extremely difficult to observe. Their IT Ops data gets very messy. If you have ever worked with modern Ops teams, you will know this. There are multiple issues with data, from collection to processing to storage to getting proper insights at the right time. I will try to group and simplify them as much as possible and suggest possible solutions to do it right.