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Stay code-connected with 12 new DevOps features

Get stories from Work Life in your inbox Our mission is to unleash the potential of all teams by harnessing the power of collaboration tools and practices. This is particularly true for teams practicing DevOps, which is all about unlocking collaboration between development, IT operations, and business teams. However, this increased collaboration can come at a cost to developers.

Trust-building elements to increase conversion rates

In order to have a pipeline with great conversion rates, one must integrate a number of design and copy updates into your application funnel for trust-building and user empowerment. These are also called service evidence, a term comes from The Design of Everyday Things by Don Norman.

Oncall and COVID-19 Survey Results

One of my concerns as COVID-19 took hold in the US was what the impact on teams that are oncall in tech would be. It can be extremely challenging to be oncall during a “normal” time, and this has been anything but normal. So, I decided to create a survey to learn more about what people’s experiences have been. The survey was conducted from April 8 to April 27, 2020, via a Google Form. It was anonymous and had 141 respondents.

Best Practices for Effective Website Transaction Alerting

Having their websites constantly perform at their optimal capacity should be the aim of all businesses and website owners. When websites go down, load slowly, or underperform, the user experience suffers. This can result in low sales and conversions. So what can you do to ensure your website remains fully functional? In this article, we’ll look at the importance of monitoring your website with a powerful monitoring tool like Pingdom®.

Glitch List: May 2020

Hello, and welcome back (to some of you, at least) from quarantine. Although things may look as though they’ve reached a new normal, our present equilibrium still includes a number of glitches. In May, in addition to the usual outages due to overloaded servers, we also have outages due to failures of partner monitoring, plus – an Anodot first – a pizza arbitrage issue. Is it true that you can make money by selling pizzas to yourself?

Zenduty - Incident Priorities and SLAs

Incident Priorities and SLAs in Zenduty Incident SLAs let you set acknowledgement and resolution SLAs for your incidents. SLAs allow your teams to prioritize incidents as well as increase transparency amongst incident stakeholders - support, account managers and management. Incident priority is the sequence in which an Incident or Problem needs to be resolved, based on Impact and Urgency. Priority also defines response and resolution targets associated with Service Level Agreements. Each team in Zenduty can define their own priorities like P0/P1/P2/P3 or L0/L4/L16 etc.