Getting Started with Collaboration and Sharing
In this video we will show how to set up the sharing of incidents from your BigPanda environments with ticketing, chat, notification and orchestration systems.
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Getting Started with Changes and Root Cause Changes
In this video we will discuss how to integrate change data with BigPanda to drive change-related root cause analysis. We call this feature Root-Cause Changes.
New Features: On-call Reports, On-call Reminder, Terraform Provider, Zapier Integration
We’re proud to introduce our latest addition to iLert’s advanced reporting capabilities. On-call reports give on-call engineers and managers insights into all-things on-call and report three metrics: The data can be filtered by data range and schedules. If a user is on two or more schedules at the same time, that time is counted once. This information can be used in various ways.
OnPage Incident Management - Perfect for ITOps, Clinical and Crisis Communication
Consolidate IT alerts on to one platform. Access time stamped alerts with relevant information. Manage incident responders and stakeholders through secure messaging, live ticket updates and postmortem reporting. Rock-solid reliability. Clinical Communications Platform Connect healthcare personnel through HIPAA compliant messaging and alerts. Manage on-call shifts and automate alerts. Real-Time Call Routing connects patients to caregivers.
Amazon CloudWatch Integration
An OnPage high-priority, mobile alert is triggered when CloudWatch detects an anomaly. OnPage notifies the right person using alerting policies, routing rules and on-call schedules. The integration minimizes the time it takes to identify and respond to incidents occurring in AWS resources or applications. About OnPage Organizations large and small, are adopting OnPage's intelligent alerting solution, ensuring that encrypted, secure critical incident notifications are NEVER missed and are always delivered to the right person at the right time.
PagerDuty at AWS re:Invent-New Tools to Power AWS and Your Cloud Migration
Leave it to Amazon Web Services to find a way to make their massive celebration of all things cloud entirely virtual, free, and even bigger. Even though we won’t be able to join you all in Las Vegas for Amazon’s celebration of all things cloud, PagerDuty is very excited to be a Gold sponsor of re:Invent again this year. Be sure to stop by our sponsor page for a product demo, the latest on our newest AWS integrations, grab your swag bag, or participate in one of our fun booth activities.
Launch Your ITSM Transformation with Automation & AIOps
In this Spotlight Session from Cherwell CLEAR 2020, Resolve VP of Global Sales Engineering Rob Kelsall explores how AIOps and automation can transform your entire incident management process by reducing alarm noise, correlating events, and automating resolution procedures without any human intervention.
Accelerate Incident Response and Incident Management with AIOps. 5 Key Benefits in Cisco Environments
Artificial Intelligence for ITOps (AIOps) can help accelerate incident response with all the incident context, impact assessment, triage data and collaboration & automation tools at one place.
The Future of Work at PagerDuty: Why Go Back to Normal When We Can Go Back to Better?
A few months ago, I wrote about PagerDuty’s mission to reimagine the workplace in the wake of COVID-19, and wanted to share an update. When we look back at the last 10 months of work, one thing is clear: We are never going back to “normal.” Though it might sound daunting, I am excited about the opportunity it offers to forge our next normal and to make it a better normal than the one we’ve left.
3 Ways How Live Call Routing Increases Care Team Efficiency
Hospitals require a solution to streamline after-hours communication between patients and medical professionals. Exceptional after-hours care helps enhance the patient experience in critical situations. In this blog, we’ll discuss the importance of dedicated lines and after-hour live calls.