Operations | Monitoring | ITSM | DevOps | Cloud

Alerting

PagerDuty Microsoft Teams Integration

Drive real-time ChatOps and Empower HybridOps with the PagerDuty and Microsoft Teams integration. With millions of daily users, Microsoft Teams is an essential communication and collaboration tool for many businesses. Many modern IT Ops and DevOps teams count on Teams to keep everyone on the same page when things are running smoothly—and perhaps even more so when they aren’t.

What Is an Alerting System? Features, Principles and Best Practices

Alerting systems centralize all IT alerts into one intuitive platform. IT alerting systems integrate with your tooling stack, and provide alert controls that help teams increase efficiency and reduce false positives. The main functions of an IT alerting system include activating incident response, automating alerts, providing intuitive reports, and enabling quick communication between roles. To enable these functions, alerting systems should be designed with quality in mind, rather than quantity.

Anodot - Autonomous Business Monitoring

Business metrics are notoriously hard to monitor because of their unique context and volatile nature. Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time alerts and forecasts in their context. Anodot reduces detection and resolution for revenue-critical issues by as much as 70%. We have your back, so you’re free to play the offense and grow your business.

PagerDuty Salesforce Service Cloud Integration Workflow

Check out this demo of the PagerDuty Salesforce Service Cloud integration for customer service teams. See how a customer service agent can create an incident from a salesforce case, how an incident is assigned to the right person without falling through the cracks, and how an agent can maintain complete visibility into an incident before it gets resolved.

IT and OT Convergence

OpsRamp and Mystic River are joining forces to bring you this interactive webinar. Can we create gateways between IT and OT? IT/OT convergence has been defined as the integration of information technology (IT) systems used for data-centric computing with operational technology (OT) systems used to monitor events, processes and devices and make adjustments in enterprise and industrial operations. But what this will look like and what is the new role of IT operations management? What is changing in IT and OT to align these worlds? This Tech Talk features our partner Mystic River Consulting, a firm with proven, repeatable service delivery methodologies and a proprietary platform that drives transformational IT project results, at a game changing speed. We’ll discuss the convergence of IT and OT and dive into a demonstration to show what’s possible with OpsRamp. Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more -

Anodot - Autonomous Business Monitoring

Business metrics are notoriously hard to monitor because of their unique context and volatile nature. Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time alerts and forecasts in their context. Anodot reduces detection and resolution for revenue-critical issues by as much as 80%. We have your back, so you’re free to play the offense and grow your business.

Deliver Better Customer Experiences With Real-Time Business Orchestration

This year has been challenging for everyone. Many companies across different industries were forced to become digital businesses overnight. Timelines for digital transformation initiatives that were originally slated to roll out over years are now being accelerated to execute in weeks and months. And for an increasing number of companies, digital services and apps are now their primary business model and source of revenue.