This tip is for those who are using Prometheus federation to monitor multiple clusters. How should alertmanager be configured for multiple clusters? Let us say that if there’s an issue for Cluster A it only needs to send an alert for cluster A? In such cases, every alert should be routed to proper team based on labels (if there is problem with application A on cluster B - team responsible should be notified). In the above case, two alerts are triggered by the same rule.

iLert is an alerting and on-call management solution for ops teams and helps you to respond to incidents faster. It extends monitoring tools such as Icinga with advanced alerting through SMS, phone calls, and push notifications and lets you easily manage on-call duty with schedules and escalations. iLert is a SaaS company based in Germany and has been an integration partner with Icinga for over 5 years. This blog post outlines some of the features by using Icinga along with iLert.

A Harrowing Landscape The increasing complexity of modern services is forcing IT Ops teams to employ a growing landscape of disparate tools to monitor the health of their IT Stack. In fact, the number of tools has grown so much in the last few years, that one wonders how IT Ops teams are even able to effectively configure, maintain, ingest, and process all the events that these tools create.

The overarching vision of a real-time health system (RTHS) is to help healthcare delivery organizations (HDOs) move past the complexities of the digital era and align their resources to deliver value to patients, reaping the benefits of a more streamlined and efficient orchestration in the process.

Network/Security Operations Center (NOC/SOC) engineers and service desk personnel are tasked to process numerous incidents as quickly as possible. However, to resolve an incident they are required to to perform various activities including collecting various operations data including metrics, logs, traces and more from different tools. In many cases, the process also involves coordinating with other IT personnel or creating a war room to bring the incident to closure.