Operations | Monitoring | ITSM | DevOps | Cloud

How can I convert SCOM alerts into actionable ServiceNow Incidents?

Firstly, let’s look at why it is so valuable to integrate SCOM and ServiceNow. There are lots of tools available to help you integrate SCOM and ServiceNow. So, the next step is to understand which one will provide your business with the best solution. To help you work through this decision we recommend you ask yourself the following questions.

How to create a Status Page for your business in under 3 minutes?

In this video, you’re going to learn exactly how to create a Status Page for your business in just 3 minutes! To be clear: Creating a Status Page takes hard work. But with this video tutorial, you’ll have a proven process that you can use to create a Status Page under 3 minutes and save a lot of time. All in all, you save a lot of time and can relax more.

Statuspal vs Atlassian Statuspage

So you’re getting flooded by customer’s emails and phone calls whenever an incident arises in your business? It’s time to setup your very own status page! You might be thinking that there are so many options and you’ve probably heard of Atlassian’s Statuspage so now you want to make sure you pick the best status page provider. Well, you’re in the right place! Here are 5 reasons why you should pick Statuspal over Atlassian’s Statuspage.

Five Healthcare IT Trends to Watch in 2021

Healthcare information technology (healthcare IT) trends focus heavily on process improvements and clinical efficiencies. Providers can use advanced, emerging technologies to deliver quality care and overcome the challenges of today’s global health crisis. Trendspotting allows healthcare organizations to stay prepared for disruption and ensures they continue to innovate every year.

New Ops Guide: Best Practices for On-Call Teams

The always-on, always-available expectations of digital services have increased the requirements of technical teams to be ready and provide response around the clock. For teams new to this concept, introducing on-call can be stressful and complex. As part of PagerDuty’s main platform, on-call management is key to our business, but the non-technical aspects are also important for teams to consider.

Elastic Stack alerting now generally available

We are thrilled to announce the general availability of alerting in the Elastic Stack with the release of 7.11. With deep integrations throughout our products and solutions, a laser focus on distinguishing signal from noise, and tie-ins to the third-party platforms you depend on like email, PagerDuty, ServiceNow, and Microsoft Teams, building, using, and acting on alerts in Elastic has never been more powerful.

How to Improve Your Building Management System

A building management system (BMS) lets your business monitor and control mechanical and electrical equipment across one or more buildings. Heating, cooling, and ventilation (HVAC), security, and other systems linked to a BMS usually represent 70% of a building’s energy usage. So, proper configuration of your BMS is key — otherwise, a poorly configured system can negatively impact your building’s efficiency, maintenance, security, and safety.

Levelling up your ITSI Deployment using Machine Learning

Here at Splunk we’re passionate about helping our customers get as much value from their data as possible. Recently Lila Fridley has written about how to select the best workflow for applying machine learning and Vinay Sridhar has provided an example of anomaly detection in SMLE.

Snooze notifications until the next workday

When a site is down, Oh Dear sends a notification every hour. Since last year, our notifications can be snoozed for a fixed amount of time (5 minutes, 1 hour, 4 hours, one day). In the evenings and weekends, you might not want to receive repeated notifications. That's why we've added a nice human touch: all notifications can now be snoozed until the start of the next workday. You can choose this new options in the snooze settings of a check.