Modern computing environments and distributed workforces have produced new challenges to traditional information security approaches. Many traditional threat detection and response strategies rely on homogeneous environments, system baselines, and consistent control implementations. These strategies have been built on traditional environment assumptions that may no longer be true in your environment with the evolution of cloud computing, remote work, and modern culture.

Complex environments are notorious for generating a high volume of alerts. For IT teams, this deluge presents a critical, time-consuming challenge. Managing alerts and incident response keeps these busy professionals under constant pressure and risks alert fatigue. Nonstop “noise” can desensitize people and actually lead to missed or ignored alerts—risking delayed responses and downtime. These high stakes make handling alerts a key security and productivity issue.

The PagerTree iOS (iPhone) app now supports Critical Alerts bypassing do not disturb and the mute switch! A new version of the PagerTree is available today that adds support for Apple's Critical Alerts.

Prometheus is a powerful open-source monitoring system that can collect metrics from various sources and store them in a time-series database. It is widely used in the industry to monitor and alert the health of applications, servers, and other infrastructure components. In this article, we will provide a practical introduction to Prometheus monitoring and cover the essential concepts and features that you need to know to get started.

To say that IT professionals have a lot on their plates is an understatement and when managing Microsoft Teams, many feel inundated by Microsoft Teams alerts. Since Microsoft Teams is the ubiquitous platform for communication and collaboration in modern workplaces, optimal Teams performance is critical. Microsoft Teams can experience performance issues that can have a significant impact on productivity.

On-call availability is crucial for many industries, especially in IT. With the growing reliance on IT systems and services, their availability directly impacts the success and satisfaction of customers. To ensure round-the-clock availability, on-call services are vital for prompt responses to emergencies and issues.

Working with technology means dealing with incidents or outages from time-to-time, so staying on top of problems is essential. Back in the spring of 2022, Clearco, the world’s largest e-commerce investor, had an alerting system set up to catch issues, except they had one problem: Clearco’s Customer Success team would learn of a problem before a notification even went off.