Since the release of Grafana 9.0, we have been listening to feedback for Grafana Alerting from both our customers and the Grafana community forums. We have heard many of your recommendations, suggestions, and frustrations and have made significant improvements to Grafana Alerting since it became generally available last year. Here at Grafana Labs, we are always striving to improve our product and provide the best possible experience for our users.
A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages.
Between on-premises data centers and private, public, and hybrid clouds, today's networks have never leveraged a more comprehensive range of technologies, nor have those technologies been this interconnected. The result is that networks are now far more capable than ever before, and are able to augment their capabilities by leveraging other technologies to their highest and best use.
Alert notification software is an essential tool for IT operations, as it enables teams to quickly respond to critical issues and ensure the smooth running of systems and services. With the increasing complexity of IT environments, it is more important than ever to have a robust alerting system in place. General robustness is essential as such alert notification system will quickly become an essential part of your operation stack.
In the age of Big Data and analytics, companies are increasingly using the power of numbers and data to improve their processes. In the incident management world, this means turning to KPIs, metrics, and other incident monitoring methods to recognize trends and take corrective action. To manage and improve your incident management processes, you have to keep an eye on KPIs and metrics.