Being mobile is in large part about communication. Our app for mobile access to Alloy Navigator™ ITSM platform gives IT people the freedom to communicate with customers and teammates, notify stakeholders, submit approval requests, assign work, and escalate incidents from anywhere, anytime. All those communication tasks typically involve choosing the right person from a list.

Anyone involved in any kind of datacenter or physical IT operations faces multiple challenges every day: What if there were an easier way? End-to-end automated workflow At ServiceNow, we reached a major milestone: end-to-end automated workflow of the cloud hardware supply chain, from order through disposal. The features in the Paris release of ServiceNow® Hardware Asset Management (HAM) took us over the finish line, reducing asset management time for engineers and asset managers by 76%.

Are you curious about how Ivanti is tackling Zero Trust? Check out this video clip below and hear from Scott Erickson, Lead Technical Marketing Engineer at Ivanti, to learn more and then visit the Zero Trust Access page for even more resources.

We are happy to announce the immediate availability of Spring 2021 update to the Alloy Software ITSM/ITAM platform, including Navigator, Navigator Express, and Discovery. This maintenance release (8.7.4) offers stability and usability improvements, resolves issues with external tool integrations in Discovery and Network Inventory, and addresses several issues reported in earlier versions. For detailed information about all changes in this update, please see Release Notes for your product.

We’ve officially entered everyone’s favorite time of year—tax season. You can find me rifling through the stack of mail and records I’ve been hoarding over the past year, while my husband calmly reviews his neatly archived digital documents. Completing your tax return forces you to review all your fiscal actions from the past year, which can be made easier with secure digital tracking, tagging, and maintenance along the way.

In today's complex IT world, employees expect to be productive from everywhere they work (think kitchen tables, sofas, coffee shop Wi-Fi or mobile hotspots) any time using various devices from desktop and laptops to PCs tablets and smartphones. And while work is happening everywhere, IT teams are rushing to secure their IT environment as the growth of devices, increased cybersecurity threats, and more data processed at the edge make their jobs even harder.

Hi! We’re Ivanti. We may have met before, but we’d like to reintroduce ourselves because a lot of things have changed for us. Between seriously expanded capabilities and a bold, fresh look, we’re a whole new brand. Of course, things haven’t just changed for us; the whole world has changed. For one thing, there’s a good chance you’re reading this from somewhere other than the traditional office space where you camped out prior to spring 2020.

Complexity breaks correlation. Intelligence brings cohesion. This simple principle is what makes real-time asset intelligence a must-have for AIOps that is meant to diffuse complexity. To further create a context for the user, it is critical to understand service dependencies and correlate alerts across the stack to resolve incidents. CMDB systems have been useful to break down configuration items into logical layers. But, that’s not enough because they can become outdated very soon.

It's easy for businesses to drop into reactive survival mode during a crisis like COVID-19. Navigating rapidly changing conditions can make it difficult to think beyond immediate challenges. And yet, even – or perhaps especially – in a crisis, it’s imperative that companies execute strategies that will make them stronger in the long term. In the case of COVID-19, those strategies should support clients as they transition to new working conditions.