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The latest News and Information on Asset Management, Device Management and related technologies.

An Ultimate Guide to Understanding IT Risk Management - Infraon

Sep 5, 2023 By Infraon In Infraon
In an era where cyber threats are constantly evolving, having a solid IT risk management strategy is non-negotiable. Introducing our latest video guide that dives deep into the world of IT risk management. Join us as we demystify the process of identifying, assessing, and mitigating IT risks. From protecting sensitive data to ensuring business continuity, this guide is your roadmap to a robust cybersecurity approach.
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ivanti

Phishing 2.0: How to How Stop Cyberattacks Even Pros Can't Catch

Sep 1, 2023 By Ivanti In Ivanti

The information gap is broadening. According to Ivanti’s 2023 Press Reset cybersecurity report, over 50% of surveyed security professionals said their organizations hadn’t experienced a phishing incident in the last 24-months – despite virtually every organization getting phished in 2022!

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IT Asset Manager | InvGate Insight Walkthrough

Sep 1, 2023 By InvGate In InvGate
IT Asset Management software must cover a wide range of functionalities in order to adapt to the needs of the people using it. In this video, our Product Specialist Matt Beran walks you through all the capabilities that make IT asset managers' work seamless. Discover the power of ITAM dashboards, CMDB Contract Management, and more — all with a user-friendly interface!
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Elevate Your Customer Support with AI | AI for Awesome Customer Experience! Infraon

Sep 1, 2023 By Infraon In Infraon
Looking to provide exceptional customer support and boost customer satisfaction? Look no further! Discover the power of Artificial Intelligence (AI) in our comprehensive YouTube guide. From data collection to smart chatbots, learn how AI revolutionizes interactions, streamlines processes, and delivers lightning-fast responses.|
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ivanti

10 Ways Your CMDB Influences ITIL Success

Aug 31, 2023 By Randal Locke In Ivanti

The Information Technology Infrastructure Library (ITIL) Service Asset and Configuration Management process, described in its Service Transition guide, requires IT organizations to establish and maintain a configuration management database (CMDB) to keep track of configuration items (CIs) and the relationships between them. An up-to-date and functioning CMDB is one of the most important indicators of ITIL implementation success.

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AI in Customer Service: The Future of Support - Infraon

Aug 31, 2023 By Infraon In Infraon
Discover how Artificial Intelligence (AI) is revolutionizing customer service in this exciting YouTube video! From AI-powered chatbots offering instant assistance to virtual customer assistants providing personalized recommendations, AI is transforming the way businesses deliver support. Join us on a journey through the cutting-edge examples of AI in customer service, where we explore sentiment analysis to gauge emotions, predictive analytics for proactive issue resolution, and speech recognition enhancing call center operations.
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InvGate

How to Reduce IT Security Risk With IT Asset Management

Aug 30, 2023 By Melisa Wrobel In InvGate
The connected world we live in has both transformed our workplaces and raised the cybersecurity challenges. On top of this, remote work and the growing reliance on cloud services and SaaS apps can also make it more difficult for cybersecurity teams to keep track of all the potential threats. This is why, today more than ever, learning how to reduce IT security risk with IT Asset Management (ITAM) can be a game changer to keep your workplace protected.
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opsmatters

A Quick Look at How Contract Manufacturing Can Improve Operational Efficiency

Aug 29, 2023 By OpsMatters In OpsMatters
In today's highly competitive and constantly evolving business landscape, operational efficiency is key to staying ahead of the competition. Contract manufacturing has emerged as a viable solution for companies aiming to streamline their operations and enhance their overall efficiency.
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