Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Asset Management, Device Management and related technologies.

A Comprehensive Guide to IT Asset Management

In this technology-driven landscape, the efficient management of IT assets has become pivotal for organizational success. Enter IT Asset Management ITAM, a strategic practice that navigates the complexities of overseeing and optimizing a wide spectrum of IT resources. In this blog, let’s understand the core facets of ITAM, from its definition and benefits to its essential stages and key factors.

Demo: Interactive quantitative & qualitative surveys for ITSM

Create and update ITSM ticket stages using AI-driven automation bots and update ITSM events against a CI. Collect qualitative information from users to confirm symptoms, schedule troubleshooting or add context to poor survey results. Capture quantitative rating information from users with star, emoji, or radio button scales.

Practical Demo: Optimize Your Compliance with Unified Risk Assessment and Remediation

Organizations are held to a higher standard when it comes to the safeguarding of personal data, including personally identifiable information. But, adhering to internal governance, risk and compliance (GRC) standards — let alone the growing number of external regulations in this area — challenges even the most mature organizations as settings shift, perils increase in complexity and internal partnerships waver.

The ABC of Warranty Management

Efficient Warranty Management is a critical aspect of ensuring smooth IT operations and maximizing the lifespan of assets. Handling warranties for various sets of equipment or devices demands for a systematic and well-organized approach to make sure nothing is missed or forgotten. But don’t worry, implementing InvGate Insight as your IT Asset Management tool can help you to seamlessly track and manage warranties, alerting you well in advance of expiration dates, and automating critical tasks.

The Complete Guide to CMDB

As organizations grow and technologies advance, the need to keep track of an ever-expanding array of resources, from hardware and software to networks and personnel, has never been more critical. This is where a Configuration Management Database is a crucial tool for seamless asset management, offering a comprehensive solution to the complex challenge of maintaining an accurate and up-to-date record of an organization’s assets.

Learn why comprehensive patching matters.

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

How Real-Time Asset Tracking Transforms Data Center Operations

Using real-time asset tracking, data centers can identify the exact location of any given asset at any given time. This can be extremely useful in ensuring that available resources are optimally utilized. For instance, understanding the current status and location of servers, racks, and other hardware can streamline maintenance operations and reduce downtime.

Chatbots vs. Conversational AI: Unveiling the Differences and Impact in Customer Service - Infraon

Discover the differences between chatbots and conversational AI in this engaging YouTube video! Join us as we explore their unique technologies, capabilities, and real-world applications. Learn why chatbots excel at basic inquiries while conversational AI delivers more sophisticated interactions.