As mentioned in Part 1 of this blog series, IT Service Management (ITSM) and IT Asset Management (ITAM) make a great combo to support IT’s overall plan to maximize operational efficiencies and improve service delivery experiences, while also optimizing compliance and cost. This post discusses the remaining three use-case examples: 3) Tackle Problem Assets with Proactive Management; 4) Effective Change Management; and 5) Complete Lifecycle Visibility.

Actor 1: “Hey, you got peanut butter on my chocolate.” Actor 2: “Well you got chocolate in my peanut butter.” This 1970’s ad campaign of “Two Great Tastes that Taste Great Together” put Reese’s Peanut Butter Cups on the map. Know what else makes a great combo? IT Service Management (ITSM) and IT Asset Management (ITAM).

This week Google unveiled a number of exciting announcements at its annual developers’ conference, Google I/O 2021. Announcements included Android 12 and several security and privacy features that are coming to its platforms. At Ivanti, we are particularly excited about what Google is doing to improve user security and privacy. The consistent theme of Google I/O was Secure by default, Private by design, and You’re in control.

One of the biggest reasons organizations don’t try out a new software vendor is the perceived costs of switching. Most cite the fear of implementation being too expensive, too difficult, or too time-consuming—all excuses to justify maintaining a vendor contract, even if that vendor is performing poorly and not meeting expectations. But what’s at risk when organizations simply renew year after year? Who loses if the status quo is maintained?

As organizations experience increasing complexity and expanding perimeters, IT professionals are looking to get a better understanding into their distributed software and hardware assets. IT teams need immediate access to detailed information in context of services and underlying assets they run on to make more intelligent decisions about their IT investments. Having asset visibility at their fingertips enables them to maximize cost savings, secure assets, and improve the employee experience.

Magisk is a very sophisticated systemless rooting technique that can bypass Google's SafetyNet attestation and allow apps like Google Pay, many banking apps, and even Fortnite and Pokémon Go games to be installed on a rooted Android device. Rooting an Android device is popular to allow the user to customize and tweak their device by allowing the installation of third-party apps and tools, removavl of bloatware, and speed up the processor and network.

Ivanti User Workspace Manager (UWM) 2021.1 is a major release focused on quality, stability and several feature enhancements. As of version 2021.1, Application Control offers a native user interface inside the AC console. This interface presents an aggregated view of events captured from all managed endpoints. The events are filtered and categorized on a per-feature basis and can be seamlessly translated into policy actions via drag-and-drop functionality.

You’re probably familiar with the many benefits of licensing software using a SaaS (Software-as-a-Service) model. The most frequently touted benefit is that you pay only for what you use when you use it. Additionally, you don’t have to worry about upgrading, or server maintenance, or security. That’s all taken care of. However, even using a SaaS model, you still need to monitor and manage costs, which can be a challenge if you are working with several suppliers.

Digital transformation is a strategic initiative of the federal government and has been for years, but adequate funding has never been appropriated. Digital transformation is essential within all areas of government, to deliver services faster, more reliably, and securely. In order to keep up with the global expansion of digitalization, government agencies must modernize their IT and security infrastructure.