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Asset Management

The latest News and Information on Asset Management, Device Management and related technologies.

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The importance of digital employee experience monitoring for business

In a world where digital, businesses are shifting their focus to creating a positive digital employee experience. With more employees working remotely than ever before, it's become critical for companies to monitor and measure this experience. This is where Digital Employee Experience Monitoring comes into play. In this article, we will dive deep into the importance of Digital Employee Experience Monitoring for businesses today. We'll explore what it is, why it matters, and how to implement it in your own organization. By the end of this article, you'll have a thorough understanding of how this technology can enhance your company's operations and improve employee productivity.

Ivanti Neurons for ITSM powered by AI

Revolutionizing IT Service Management with AI: Ivanti Neurons for ITSM Welcome to a new era of IT service management, transformed by AI. AI streamlines incident processes, minimizes manual effort, and enhances response times by automatically classifying incidents. It also automates troubleshooting, fostering a self-healing environment. An AI-powered system delivers superior employee experiences, while generative AI capabilities summarize incidents and create knowledge articles. This enhanced support benefits both end users and service desk agents.

Step Into the Cloud-based Workspace Management of the Future

Cloud-based solutions like Ivanti Neurons offer your organization the latest capabilities, scalability and flexibility for software security and endpoint management. To maintain the most modern portfolio of solutions possible, Ivanti announced the retirement of Ivanti Workspace Control (IWC) on Jan. 31, 2024. That decision was rooted in our dedication to your success and the pursuit of innovation.

Ivanti Initiatives Enable Customers to Succeed

Ivanti breaks down barriers between IT and security so you as our valued customer can achieve your business outcomes. To empower you to thrive, we have created a dynamic set of resources ranging from new webinars, ask-the-expert sessions and more to help you flourish with your Ivanti solutions and achieve your desired organizational objectives. It all starts with our quarterly product launches.

Developing Gen AI with NLP for ITSM Platform: A New Era of Admin Analytics

Gen AI, equipped with NLP capabilities, is under development to generate real-time widgets and insights from the ITSM platform for admin analysts. This interface will enable analysts to ask specific questions like ticket resolution stats. Gen AI will provide yearly and monthly insights, interact with Gen AI, and create dashboard charts. This innovative solution, combining Gen AI, NLP, and MLNLP technologies, is expected to launch by year's end.

Ivanti Workspace Control: Migration Paths

With Ivanti Workspace Control (IWC) approaching end of life, easing your organization's migration is front of mind. Lead Sales Engineer Patrick Kaak and Senior Sales Executive Sacoro Fraenk outline why Ivanti is transitioning to User Workspace Manager (UWM) as part of its cloud-first strategy, as well as the three migration paths available to IWC users and what you'll gain from making the switch.

#CyberDefense 101: Phishing + Credential Attacks | Security Insights Ep. 40

Ivanti's Chris Goettl (VP of Product, Patch Management) welcomes back Robert Waters (Lead PMM, Exposure Management) for a follow-up on Verizon's 2024 Data Breach Investigations Report, discussing the two main attack vectors used in most breaches -- phishing and credential attacks -- and how your organization should go about defending itself. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

The Importance of Accurate Data to Get the Most From AI

The IT service community is rightly buzzing about the wealth of possibilities AI offers to automate service management operations and better assist customers — especially in this age of expanding Everywhere Work. But without sound data, the path to leveraging AI for IT service management becomes quite daunting. With so many more people working outside a traditional office setting, more end users than ever are logging in more often to access employee services.

Hardware Asset Management in Under 8 Minutes

Hardware Asset Management, or HAM, manages the hardware assets in your IT asset inventory. It's an essential part of IT Asset Management, monitoring your IT infrastructure (including desktops, laptops, servers, and network equipment) throughout its lifecycle, from procurement to disposal. A robust HAM strategy will play in your favor in multiple ways, including: Having a comprehensive SAM plan brings multiple benefits to your organization.