Operations | Monitoring | ITSM | DevOps | Cloud

I’ve always been an advocate for working from home. While some would say working from home is rarely a good idea, decades of personal experience have proven otherwise. For one of those decades, my husband and I ran a successful marketing consulting company. Our work was done solely from our home office, all while raising five children. We started our days early before the kids woke up, and when they left for school, we worked feverishly until their return.

Enterprise applications typically sprawl and develop inter-dependencies producing complicated solutions. Ultimately the complexity makes change management complex, error prone, difficult to troubleshoot during service issues and ultimately start impacting the business in multiple ways. To provide the right context when taking up transformation initiatives or addressing service issues one should be equipped with dependency and impact insights. In this video, Rich Lane, a Sr.