Operations | Monitoring | ITSM | DevOps | Cloud

Collaboration

Zendesk and PagerDuty: Helping Teams Work Together in Harmony

Your customers’ expectations are changing rapidly—they expect on-demand and personalized support whenever they interact with businesses. If one business doesn’t meet their expectations, they can easily order online from a different company, change service providers, or download a different app.

Best Courses to Learn Git

Whether you’re new to programming, considering going to school to be a software developer, or an industry vet looking to modernize your toolbelt, understanding Git can be vitally important. Git is a version control system that was first developed back in 2005. It’s completely free to use and its unique branching model makes it one of the most popular systems out there.

Integrating Mobile Device Manager Plus with Jira Service Desk

Every organization has a help desk solution to manage and resolve employees' asset related issues. Mobile Device Manager Plus integrates with Jira Service Desk to empower the help desk technicians with the ability to perform various device management tasks right from the Jira Service Desk console.

3 research-backed principles that help you scale your engineering org

As engineering teams grow, obvious difficulties arise. It’s simple math. You can’t keep up with everyone, and everything, in the same way as you did when the team was small. To maintain the high level of impact you’ve always had, your ways of working need to change.

10 ways GitKraken Glo Boards outshines Trello for developers by Axosoft

It's GitKraken Glo Boards vs. Trello! To quickly show you how GitKraken Glo Boards by Axosoft stands out from competitors, I’m going to compare it to the well-known task tracking tool. I’ll show you 10 ways we designed Glo specifically with devs in mind, and by the end of this video, I bet you’ll be ready to start using Glo instead of Trello—or whatever other issue tracking system you’re using today.

What is Service Desk?

An IT service desk is an integral part of an organization’s IT operations. It’s relevant for entities of all sizes, and plays a key role in making sure that IT services meet key business objectives. In an organization, a service desk also acts as a catalyst for digital transformation, which is a major trend affecting almost every industry. In a recent report from Forturum, 41.4% of their respondents (companies) had a dedicated digital transformation team.

Common Challenges of Using Azure DevOps

Is your organization going through a DevOps transformation? Perhaps you’ve even been tasked to head up the project. And surely, part of this transformation is going to include source control management. More and more enterprise companies are using Git to manage their code and file changes. One of the most popular Git hosting services for large teams, particularly those partial to Microsoft’s robust suite of developer tools, is Azure DevOps.

Go: Idiomatic error handling

Go is an extremely opinionated programming language. import something in a file that’s not used? It won’t compile, and there’s no flag to override. While there are workarounds, the end result remains the same: Go files are never cluttered by unused imports. This is true for all Go code everywhere, making every Go project more accessible. Not all Go opinions are enforced by the compiler.

18 daily affirmations to help you overcome any work hurdle

It’s 3 a.m. and you’re up again tossing and turning, a stampede of wild thoughts running through your head about your latest work issue. Maybe it’s a project gone south, a recurring problem rearing its head again, or a difficult relationship with a coworker. Get stories like this in your inbox Either way, it’s up to you to calm your mind, talk yourself through your worries, and get a good night’s sleep.