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Collaboration

The life-long learner's guide to mentorship

You’ve heard over and over how valuable mentors are as you move through your career. You’ve listened to your colleagues’ testimonials. You’ve watched the TED talks. You’re convinced. But what’s less clear is the role of mentorship at this point in your career. Right now. If you went out to seek a mentor today, would you know what you need from the relationship? Maybe, maybe not. And you’re not alone.

Business use of Workplace Communications: Four Key Trends

Over the years, online communications have evolved, increasingly making it easier for businesses to connect. Thanks to the internet, companies of all sizes can now benefit from real-time, high-quality voice chat technology, screen sharing, video conferencing, and more. And these apps have changed the way we work, allowing coworkers to collaborate whether they're in the same building or half a world away.

GitKraken vs SmartGit

The GitKraken Git Client was one of the first software products of its kind to hit the market in August 2014, built by Axosoft developers who were on a mission to find a Git GUI that didn’t suck. One that could quickly show who was doing what, to which file, on any project; one that could help expedite individual workflows and improve team collaboration; one that visually blew the minds of everyone who interacted with it.

Mattermost guest accounts: Collaborate with people outside your organization while retaining control and privacy

For many organizations, messaging-based collaboration isn’t just the most efficient way to work with internal teammates. It may also be the easiest way to communicate with people outside your organization as well. When working with contractors, vendors, or partners, communicating and collaborating together in your messaging system helps streamline work. That’s why we’re happy to announce the beta release of Mattermost guest accounts as part of Mattermost 5.16.

Why are smart companies so dumb about motivating employees?

Chances are, you are totally over your job. The stress, the office politics, the outdated processes you can’t change… some days it hardly seems worth the paycheck. You’re not alone. According to a Gallup poll, only about 25 percent of North American workers say they’re engaged in their work. A separate survey reports 43 percent admit to staying in a job despite being “checked out”. Why are we so demoralized? Is this the new normal?

Announcing ServiceDesk Plus 11.0 with rapid-start enterprise service desk capabilities

In late 2017, we announced enterprise service management (ESM) capabilities for our cloud model of ServiceDesk Plus. It helps organizations worldwide create unique service desk instances for each of their business functions like HR, travel, and facilities, and manage service delivery across their enterprise from a central platform. Now, we’ve expanded our ESM footprint to our on-premises model of ServiceDesk Plus.

The guide to workplace communication channels you didn't know you needed

Emails and IMs and shared docs – oh my! With all the different communication channels we use every day at work, it’s easy to miss their nuances. Sure, email seems like a good go-to, but it has its downsides. And what about Google Docs or Confluence pages? When should they be open vs. restricted?