For many organizations, messaging-based collaboration isn’t just the most efficient way to work with internal teammates. It may also be the easiest way to communicate with people outside your organization as well. When working with contractors, vendors, or partners, communicating and collaborating together in your messaging system helps streamline work. That’s why we’re happy to announce the beta release of Mattermost guest accounts as part of Mattermost 5.16.

In late 2017, we announced enterprise service management (ESM) capabilities for our cloud model of ServiceDesk Plus. It helps organizations worldwide create unique service desk instances for each of their business functions like HR, travel, and facilities, and manage service delivery across their enterprise from a central platform. Now, we’ve expanded our ESM footprint to our on-premises model of ServiceDesk Plus.

Chances are, you are totally over your job. The stress, the office politics, the outdated processes you can’t change… some days it hardly seems worth the paycheck. You’re not alone. According to a Gallup poll, only about 25 percent of North American workers say they’re engaged in their work. A separate survey reports 43 percent admit to staying in a job despite being “checked out”. Why are we so demoralized? Is this the new normal?

Emails and IMs and shared docs – oh my! With all the different communication channels we use every day at work, it’s easy to miss their nuances. Sure, email seems like a good go-to, but it has its downsides. And what about Google Docs or Confluence pages? When should they be open vs. restricted?

It’s no surprise to learn that the team at GitKraken is passionate about Git. So passionate, in fact, that we created an educational database featuring our Learning Git with GitKraken YouTube series, educational white papers, cheat sheets, and more. And our partners at Syncfusion are no different. In a previous article, Bharat Dwarkani, technical product manager at Syncfusion, describes how the Gitflow model has simplified his organization’s development and release processes.