Operations | Monitoring | ITSM | DevOps | Cloud

On May 21, 2019, LinkedIn’s URL shortener went down. The certificate had expired. Millions of people cried out in terror when they couldn’t click on AI link bait. The interesting part: LinkedIn had renewed the certificate ten days earlier. The renewal succeeded. The certificate just never made it to the server. The renewed cert existed somewhere, but the server still served the old one. Most certificate automation is built to prevent the “I forgot to renew” problem.

Continuous Integration (CI) is an essential practice in modern software development that enables developers to continuously integrate their code changes into a shared repository. Through automated building and testing processes, CI ensures that every code change is tested thoroughly, preventing integration issues and improving software quality. In this article, we will explore the best practices for effective Continuous Integration testing.

Many organizations that have moved to the cloud enjoy the flexibility and scalability it provides. But as cloud environments grow, a new challenge emerges: how to maintain real visibility and control over the environment that runs the business. In a new article published on People & Computers, we discuss one of the most common blind spots in modern cloud operations — situations where the same external provider both operates the environment and reports on its performance.

Low-priority incidents are easy to deprioritise in the moment. Each one feels small and manageable. But without a proper escalation policy, they pile up quietly and reviewing them later often tells a different story. A simple escalation policy is usually all it takes to keep them from slipping through entirely.

Setting up an escalation policy for the first time can feel like standing at a crossroads with no clear sign pointing the way. You could escalate based on severity, by team, or by who’s available and all of them are valid. Knowing which one fits your situation is the hard part. Think of this guide as your compass for that decision.

Increasingly, enterprises are interested in improving their level of control over their data, achieving digital sovereignty, and even building their own sovereign cloud. However, this means moving beyond thinking about just where your data is stored to thinking about the entire data lifecycle. In this blog, we cover the differences between data residency and data sovereignty, how confidential computing works to enhance the security of your data, and can support you in achieving digital sovereignty.

SQL Prompt's February releases focused on compatibility and stability, with a critical fix for SSMS 22.3 users and several features graduating from experimental to fully supported.

In March 2026, CloudZero’s Ben Austin, Director of Product Marketing, sat down with Ray Rike, Founder and CEO of Benchmarkit, to walk through findings from FinOps in the AI Era: A Critical Recalibration, a joint survey of nearly 500 organizational leaders on how they’re managing or, rather, struggling to manage AI costs.