Operations | Monitoring | ITSM | DevOps | Cloud

When a web service slows down or errors spike, metrics can tell you what changed (active connections rise, error rate increases), but the root cause can sometimes be found in your logs (which IPs are hammering POST endpoints, 4XX/5XX occurrences). Put the two together and you get the full observability picture. Time-series metric trends to spot incidents, and line-level details to fix them fast.

Containers and microservices are revolutionizing how distributed applications are built, run, and optimized. They enable apps to be highly scalable. You can also isolate some areas for updates and patches without shutting down the entire application or service. Yet, managing containers and microservices at scale can be tricky. That’s where a container management platform like Kubernetes comes in – or, as you’ll see below, where the top Kubernetes alternatives shine.

In December 2024 we launched Scribe to help responders never miss a detail from their incident calls. By automatically transcribing calls and highlighting key information, Scribe eliminates manual note-taking, reduces time spent getting up to speed, and preserves valuable context for post-incident analysis. The feature quickly gained popularity among our customers, but with success came an influx of requests for bug fixes, extra functionality, and wider call platform support.

They say what happens in Vegas stays in Vegas—but this year, we couldn’t keep the latest in cybersecurity to ourselves. Though it wasn’t our first time attending Black Hat USA (we’re no strangers to the neon lights and desert heat), our anticipation was high when we landed at LAS. We couldn’t wait to get to the show, connect with security professionals, learn more about where the industry is headed, and put our own solutions to the test.

For a one-person IT team at a growing school, every minute counts. At American Heritage Charter School in Idaho, USA, IT professional Josh Siqueiros needed a solution that was more than just a monitoring tool. He needed a partner that could centralize his operations, save him time and provide rock-solid support. Josh ultimately chose Pulseway over NinjaOne for four key reasons that directly addressed his unique challenges. One of the biggest pain points for any IT professional is onboarding new devices.