Operations | Monitoring | ITSM | DevOps | Cloud

Creating an ideal digital workplace environment may require some creativity. Hybrid cloud structures are excellent solutions for scaling companies with increased consumer demands. They also pose operational challenges that teams can overcome with the right strategies. Planning for those moments will prepare business leaders and their teams for the best possible outcomes.

As part of a customer project, we developed a custom Bitbucket Management Pack for Microsoft System Center Operations Manager (SCOM). This tailored solution enables IT operations teams to monitor key performance and health metrics of Bitbucket environments, ensuring planning and bug-tracking platforms remain available and performant. With this Use Case paper, we aim to share our knowledge with the SCOM community, highlighting the possibilities of advanced monitoring on Microsoft SCOM and helping teams improve their day-to-day tasks.