Integrating Opsgenie and Jira Service Desk
This brief video covers how your teams can respond faster, minimize customer impact, and meet strict SLAs by integrating Opsgenie and Jira Service Desk.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Make the most of your APM / NPM Tools with AIOps
Like most enterprises, you've likely invested in best-in-class APM and NPM tools.
Configuring an effective Incident Management
Learn what needs to be done under Admin configurations to setup an effective incident management process.
Automate Actions During Incidents Using Opsgenie
Opsgenie Actions enable teams to integrate with 3rd party automation platforms and trigger automated tasks when an action is taken in Opsgenie.
May 2019 Update: Response Metrics, Multi-Alert Actions and Web Signup
The May 2019 Update introduces web sign-up and some great, long-awaited mobile app enhancements! We have added the capability to confirm and resolve multiple alert signls at once. Simply tap the new 3-dot-button on the top right and select “Confirm all” / “Resolve all”. Please keep in mind that these are asynchronous operations which may take some time to complete.
Heartbeat Monitoring
Instead of waiting to hear for bad news, heartbeat monitoring expects to receive good news. If a heartbeat message indicating successful completion of a task is not received within specified intervals, an alert is generated, and the relevant people are notified.
Opsgenie External Services, Powered by Statuspage
Monitor external services directly from Opsgenie thanks to a seamless integration with Statuspage. Watch this video to see it in action.
Unexpected IT downtime costs your business more than you think
IT downtime can effect businesses of all sizes. From online retailers and event promoters to cloud-based service providers and 24/7 security teams, all modern businesses are at risk of facing both monetary and organizational costs that can stack up in a matter of minutes. Users (internal and external) may not be able to access websites and files, digital transactions may be delayed, data may be lost, and sensitive information may be compromised, which can make for a very bad day at the office.
PagerDuty Analytics and Visibility
View how the PagerDuty Digital Operations Management Platform delivers advanced analytics and visibility. Contextual insights, leading-edge indicators of potential problems, and an integrated incident lifecycle powered by machine learning equip businesses with the ability to operate proactively across the organization and truly manage digital operations at scale.
PagerDuty Event Intelligence
See how PagerDuty's Event Intelligence enables organizations to manage the behavior of digital signals at scale, and surfaces algorithmic insights to identify actionable signals among the noise.
and surface algorithmic insights to identify actionable signals among the noise.
and surface algorithmic insights to identify actionable signals among the noise.