Operations | Monitoring | ITSM | DevOps | Cloud

Learn how to integrate gRPC with OpenTelemetry for better observability, performance, and reliability in microservices architectures.

Learn how OpenTelemetry's context propagation improves tracing by ensuring accurate, end-to-end visibility across distributed systems.

Internet of Things (IOT) technology has become an integral part of our lives, powering everything from smart homes to advanced business operations. With 18 billion connected IoT devices projected by the end of 2024, its importance is undeniable. But while IoT opens doors to innovation, replacing these devices can be expensive. That’s where IoT Update Management comes into play—ensuring your devices stay secure, functional, and cost-effective over time.

Managing IT hardware procurement effectively is more important than ever for businesses aiming to stay ahead. Worldwide spending on IT hardware is expected to reach $579.7 billion in 2025. With growing dependency on technology, organizations need efficient strategies for sourcing, maintaining, and replacing hardware assets. This guide explores what hardware procurement entails, its importance in the hardware lifecycle, and actionable steps to optimize the process.

Did you know that by 2030, the number of IoT (Internet of Things) devices is expected to reach a staggering 40 billion? To put that into perspective, that’s nearly double the 16 billion connected devices reported in 2023. This explosive growth is transforming industries, but it also raises a critical question: how do we efficiently manage such a vast and growing network of devices? If we think about how businesses do it, the answer is clear: with comprehensive IoT Device Management.

Prometheus is an open-source monitoring and alerting toolkit that helps developers and operators track the performance and health of their systems. One of its key features is the ability to use buckets to measure and analyse distributions of data. Buckets are essential for tracking HTTP request durations, database query times, and memory usage, helping to understand system behaviour.

The future is AI. That’s a fact, and all the major cloud corporations are taking notice and investing in generative AI offerings to serve their customers better. Microsoft Azure has invested in OpenAI‘s ChatGPT, Google has Vertex AI, and Amazon has created Bedrock. But what exactly is AWS Bedrock? And, most importantly, how much will it cost? Will this generative AI be an easy investment, or will you have to break the budget to squeeze it in?

The more service desk agents on hand to tackle tickets, the faster issues get resolved, right? Maybe not. Over 13 months, we analyzed over 2,000 global SolarWinds Service Desk IT service management (ITSM) customers to produce the SolarWinds State of ITSM Report 2024, revealing some surprising results.

Technology procurement directly influences business success. The equipment you procure will determine how your teams deliver projects and contribute to your success. So what does being “well-equipped” look like in the world of Linux laptops? In this blog, we’ll lay down the best practices for procurement professionals who have been tasked with procuring Linux laptops.

AWS re:Invent 2024 brought together a record-breaking 80,000 attendees in Las Vegas to explore the latest innovations in cloud computing, from generative AI to sustainability. In this post, Justin Ryburn shares his key takeaways from the event, highlighting AWS’s vision for the future and the vibrant energy of the conference.