In software development, load testing plays a critical role in ensuring that applications perform optimally under any imaginable load condition. To do this, developers subject applications to several types of load tests, including scalability, spike, endurance, and stress testing. The ultimate goal of these performance tests is to pinpoint potential bottlenecks and ensure the reliability of the overall system where the software application runs before reaching production.

In the wake of the Microsoft-CrowdStrike incident on July 19, 2024, Squadcast community has been actively reflecting on the lessons learned from this disruptive event. This global outage, affecting 8.5 million Windows machines, has served as a critical case study for incident management and operational resilience.

With the range of disparate personalities and ways of thinking on your team, how do you get everyone to see something the same way? Moreover, how do you get your whole team to actually perform a task or a process in the same way, every time? Business process maps are a framework intended to do just that: layout a process graphically so that everyone has the same vision of it and can perform it the same way.

Effectively, a customer portal is an online platform, usually a website or an application that allows your customers to access your services through the internet. With the help of a customer portal, they may be able to log into their account, see relevant information such policies and invoices, review past deliveries and orders, and adjust options to make your service suit their needs better.

Modern SecOps teams use Security Information and Event Management (SIEM) software to aggregate security logs, detect anomalies, hunt for threats, and enable rapid incident response. While SIEMs enable accurate, near real-time detection of threats, today's SIEM solutions were never designed to handle the volume of security data organizations generate daily. As daily log ingestion grows, so do the costs of data management.

SaaS services are one of the biggest drivers of OpEx (operating expenses) for modern businesses. With Gartner projecting $247.2 billion in global SaaS spending this year, it’s no wonder SaaS budgets are a big deal in the world of finance and IT. Efficient SaaS utilization can significantly affect both the bottom line and employee productivity.

The IT job market has become a hot topic of conversation. With technology evolving at lightning speed and the job market shifting in response, it's more important than ever to understand the current landscape. Is the IT job market strong, or is it on the verge of a crisis?

Data aggregation includes systematically collecting, transforming, and summarizing raw data from multiple sources. A unified, consistent view helps IT teams analyze vast amounts of information, uncover patterns, and derive actionable insights for informed decision-making. In our case, it’s all about enhancing incident management.

If you’ve ever worked with Apache Kafka, you know that it’s a powerful tool, but it can also be a bit finicky. Things can go wrong, and when they do, it’s important to know how to troubleshoot and resolve those issues quickly. Over the years, I’ve encountered my fair share of Kafka errors—some that had me scratching my head for days and others that were relatively straightforward once I knew what to look for.