Operations | Monitoring | ITSM | DevOps | Cloud

Best practices for effective asset tagging in 2022

When your company has hundreds or even thousands of physical assets, it’s essential to know where these assets are located and their operational status. Otherwise, you have to deal with outages and compliance issues that can create drastic business implications. From computer monitors to industrial equipment, tracking and controlling your assets with asset tags is critical to your company’s bottom line.

How to get One-click SCOM Root Cause Analysis

SCOM has incredible powers, but it’s not always easy to find the root cause of issues fast. And you definitely don’t get one-click SCOM root cause analysis. We’ve all been there. A business-critical server goes down and you don’t know why. Let’s imagine you had a dashboard showing the health statuses of all your server groups and you notice that the United States is showing as critical.

API Security - Threats & Best Practices

An API is an interface that allows other software programs to access and execute software programs. Software programs exchange data and communicate via this code. Communicating between products and services without requiring users to understand how they work. Social networks, games, database systems, and devices use web APIs to connect with applications.

Personally Identifiable Information (PII) - A Beginner's Guide

PII stand for Personally Identifiable Information, so protecting Personally Identifiable Information (PII) is a top priority for companies small and large, as well as government agencies. Companies are amassing increasing amounts of data on their employees, customers, and partners, making PII security more important than ever. It's critical to understand what PII is and how to protect it. Personal information can be divided into two categories.

SharePoint vs OneDrive: What Microsoft Cloud Service Is Best for You?

Microsoft has no shortage of online services, computer products, and digital platforms. The sheer amount of different offerings from the tech giant is enough to make anyone's head spin. When it comes to cloud services, the two Microsoft products that immediately come to mind are OneDrive and SharePoint. But what are the differences between SharePoint and OneDrive, and do you need both? Or can you get by with one? What cloud storage service should you invest in?

Building a Custom Grafana Dashboard for Kubernetes Observability

Distributed systems open us up to myriad complexities due to their microservices architecture. There are always little problems that arise in the system. Therefore, engineering teams must be able to determine how to prioritize the challenges. Viewing logs and metrics of such systems enables engineers to know the shared state of the system components, thereby informing the decision-making on what challenge needs to be solved most immediately.

4 easy ways to keep your knowledge base relevant and up to date

Knowledge is king in today’s information-driven business world, as most knowledge managers like me know. Having the right information at customers' fingertips can greatly influence their perception of the customer support experience. In today’s self-service world, a well-populated knowledge base with a reliable group of contributors is not enough to create a great experience. The content must be relevant and timely.

When and Why To Adopt Feature Flags

What if there was a way to deploy a new feature into production — and not actually turn it on until you’re ready? There is! These tools are called feature flags (or feature toggles or flippers, depending on whom you ask). Feature flags are a powerful way to fine-tune your control over which features are enabled within a software deployment. Of course, feature flags aren’t the right solution in all cases.