Operations | Monitoring | ITSM | DevOps | Cloud

[Infographic] AWS SNS from a serverless perspective

The Simple Notification Service, or SNS for short, is one of the central services to build serverless architectures in the AWS cloud. SNS itself is a serverless messaging service that can distribute massive numbers of messages to different recipients. These include mobile end-user devices, like smartphones and tablets, but also other services inside the AWS ecosystem. SNS’ ability to target AWS services makes it the perfect companion for AWS Lambda.

Can artificial intelligence really improve customer experience?

“Try turning it off and on again.” This advice normally works for my mom, but not for me. When I needed to present at an event last year, I got frustrated when I couldn’t connect to the network. The front desk at the venue referred me to technical services. “Uh-oh,” I thought. “Here we go.” But I was wrong. The technical services person quickly assessed my level of know-how and adjusted her talk track to cater to my needs.

Moving in Concert: What is SD-WAN, and Where is it Going?

Software-defined WAN (SD-WAN) is a software overlay that decouples WAN configuration and management from the underlying network transport medium (5G/LTE, MPLS, xDSL, etc) and dynamically routes WAN traffic. To the uninitiated, that’s a mouthful. But it’s one of the most interesting trends of the last few years. Let’s jump on the bandwagon! Time for a primer on SD-WAN, why it matters, and where it’s heading now and into the future.

Ship software faster by removing bottlenecks and keep work flowing

We know customers and users today demand new features to be frequently released to their favorite apps. Plus they expect any bugs or issues hindering a great user experience to be fixed—and fast. Here we're going to cover new capabilities built to help you keep up with the business by measuring how well your team works in small batches and identifying previously invisible cross-team dependencies in your development and delivery processes.

The Truth About "MEH-TRICS"

A long time ago, in a galaxy far, far away, I said a lot of inflammatory things about metrics. “Metrics are shit salad.” “Metrics are simply nerfed dimensions.” “Metrics suck,” “metrics are legacy,” “metrics and time series aggregates will fucking kneecap you.” I cannot tell a lie; Twitter will testify that I’ve spent the past six years ragging on metrics.

How We Used Our Own Platform Capabilities to Prevent Log4j Attacks and Protect Customers

In December, information security researchers discovered a serious vulnerability in the popular open-source logging library, Log4j. If exploited, this vulnerability, known as Log4Shell, could allow malicious attackers to execute code remotely on any targeted computer. Millions of computers use Log4j. According to one study, 93% of all cloud environments are affected by the vulnerability.

Episode 3: Mooving to... Stability: The Role of Catastrophic Failure in Software Design

In this episode of Mooving to… Stability: The Role of Catastrophic Failure in Software Design, we had the opportunity to chat with Jeff Atwood, yes that Jeff Atwood of, Coding Horror, Stack Overflow, and Discourse (Chief Happiness Officer). Jeff started writing 911 software in Boulder, Colorado for a small company, which was a crash-course in writing code for software that has real consequences. With this unique and deep perspective, B.J.

Fran Villalba Segarra, Internxt: "We need an internet that respects the user"

With the introduction of Cloud computing services, let it be the Family photo sharing feature on iPhone or documents on Google Drive, sharing and keeping up-to-date information became easier than ever before. All Cloud-based products require no direct resource management from the user and ultimately create one of the most popular ways to store data whether you’re a scholar writing an essay or a new business owner trying to build an online shop

Your guide to the key steps of capacity planning and management

If you’re going to move assets to Azure – or any public cloud, you’re going to need some help. As a cloud consulting firm with a top-notch infrastructure performance monitoring application, we help enterprises navigate obstacles on the path to the cloud all the time. We’ve also felt the pain of sizing and pricing in our cloud journey, too. That’s why we created Galileo Cloud Compass (or GCC as we sometimes call it).