A question we are hearing often is related to manager escalations, a heavily utilized feature in SIGNL4. Users ask us if those managers can be scheduled. The short answer is ‘yes’, but you need to use a different feature in SIGNL4 and do a little re-configuration.
Every second counts when IT teams are called upon to resolve business impacting issues. In modern enterprises, poor communication, fragmented toolchains and spiralling IT complexity can conspire to slow down incident response, putting service availability and ultimately customer satisfaction in peril.
What the heck is Web3 and why is everyone and their mother talking about it? In short, Web3 is a decentralized web-based on blockchain technology. What that means, how Web3 actually functions, and what it means for the future of the internet is a bit more complicated… To understand what makes Web3 so special and so different, we first need to understand why it's called “Web3” and what came online before it.
Our last blog introduced Multi-Factor Authentication (MFA) for synthetics and discussed how MFA works. Most of our customers use Microsoft Teams as their Go-To messaging and collaboration application. So in today’s article I will show you how to deploy the Teams Audio Video sensor in your environment with an MFA configuration. This will enable testing MFA while at the same time testing the performance of a Teams audio video conference.
“Automation applied to an inefficient operation will magnify the inefficiency.” – Bill Gates A network, as we all know, is the connection of multiple devices to share information between them. While it’s a major task to manually manage every device connected to a network, a software-based feature called network automation can be utilized to help overcome this challenge.
As business has become more digital, data has become the most valuable asset of many organizations. But protecting that data has also become much more complicated as organizations increasingly migrate it to a mix of public and private cloud infrastructures, such as Microsoft Azure, Amazon Web Services, and Google Cloud.
Reliability and serverless are at the forefront of today’s conversation. For this episode Gunnar Grosch, Senior Developer Advocate at AWS, is here to talk about Chaos Engineering, AWS Serverless, and the work that AWS is doing when it comes to reliability.
The role of an engineer at a startup is a tangled web: as well as writing code, you have to be your own product manager, QA tester, customer support and designer. But there’s another hat that you have to wear which you might not have thought about: copywriter. All products have copy, from welcome messages to text on a submit button. At incident.io, we have to put on our copywriting hats every time we add a new feature.
Gartner introduced the word ‘AIOps’ back in 2017, and ever since, the enterprises have been adapting to the various strategies to streamline their IT operations. AIOps is a successful venture because it meets the challenges and tackles the amount of data created in the tech infrastructures amid complex architectures.
Postman is a great tool for API testing during development. It’s GUI is simple to learn and ubiquitous. However, manually writing test cases for local development gets tedious fast if you have a lot of endpoints. Meticulously entering every detail for every use case takes forever. Also, if you get one HTTP Header or parameter wrong, it can take hours to diagnose. And even when it’s done, the API tests are almost immediately out of date because the API contract changes.
