Operations | Monitoring | ITSM | DevOps | Cloud

Game Launches Should Be Exciting for Your Players, Not for Your LiveOps Team

The moment of launching something new at a game studio (titles, experiences, features, subscriptions) is a blockbuster moment that hangs in the balance. The architecture—distributed and complex, designed by a multitude of teams, to be played across a variety of devices in every corner of the world—is about to meet a frenzy of audience anticipation, along with the sky-high expectations of players, executives, and investors.

Kubernetes Application-Level API

The Kubernetes API is the front end of the Kubernetes control plane and is how users can interact with their clusters. In essence, it’s the interface used to manage, create, and configure the cluster and the state of objects. Using a standard API, Kubernetes allowed teams to focus on constructs and consume infrastructure across different providers.

What do Top-Performing IT Organizations do Differently Than the Rest of Us?

The whole point of monitoring and managing your IT services is to ensure that they’re able to keep business services available and responsive to customer demands. But how do you actually quantify the return on investment you get from your IT performance management solutions? Digital Enterprise Journal set out to answer that question in its new research study, The Total Business Impact of IT Performance.

How Playbooks improve customer service delivery, agent productivity

We all know one bad experience can impact a customer’s perception of—and even willingness to deal with—an organization going forward. That’s why so many companies, in virtually every industry, have made investing in customer experience (CX) a top priority, according to ResearchAndMarkets.com. The problem is, for any given organization, there are a number of customer service processes along the entire life span of an interaction that need to be looked at and made great.

The Future of Private Addresses: Goodbye NAT, Hello IPv6

When the internet was first developed, the IP addressing scheme was IPv4. This addressing scheme worked really well for about 25 years. After all, it had about 4 billion host addresses. But as the internet grew, we started to see that this was just not going to be enough. Now we have an entire infrastructure that was built on IPv4. While IPv5 addresses have been exhausted, we’ve used band-aid solutions to keep the internet growing.

How Sumo Logic monitors unit economics to improve cloud cost-efficiency

An often overlooked aspect of a company’s journey to the cloud is cost visibility. While the single number delivered by the cloud provider on a monthly invoice is straightforward, understanding where this number comes from is often more tricky. Fortunately, this task can be facilitated through the usage of various cost monitoring tools available on the market, coming from both third-party companies and the cloud providers themselves.

CIS-Harden your Ubuntu in Google Cloud

CIS Benchmarks are best practices for the secure configuration of a target system. The Center for Internet Security, Inc. (CIS®) is the authority backing CIS Benchmarks. Ubuntu Pro is entitled to be CIS compliant and packaged with CIS toolings from Canonical. Let’s SSH into your Ubuntu Pro virtual machine. If you haven’t yet upgrade your Ubuntu LTS to Ubuntu Pro, please follow this tutorial.

Canonical Transforms Linux on Mac

November 9th London, UK: On the heels of Apple’s announcement of a new line of game-changing M1 MacBooks, Canonical is bringing fast and easy Linux to the M1 platform. Multipass, the quickest way to run Linux cross-platform, received an update last week allowing M1 users to run Ubuntu VMs with minimal set-up. Multipass can download and launch a virtual machine image with one command, and developers on M1 can now get running on Linux in as little as 20 seconds.

Cloud Computing; Basic Walk-through

Cloud computing is the on demand delivery of IT solutions. Instead of investing capital in buying, owning, and maintaining physical servers and data centers, cloud computing enable the organizations to access the services such as, computing, storages, and databases, whenever required from the desired cloud providers. Now, let us move ahead and have a look at some of the key benefits of cloud computing.

SCOM 2022: What to expect and what you need to know

Microsoft System Center Operations Management team has been busy with new features and updates for SCOM. The most recent version, SCOM 2019, came out on March 14th, 2019. The release date for the upcoming SCOM 2022 has been announced to be globally available in Q1 2022. This blog post will provide an overview of some of the features you can expect to see in SCOM 2022 and how those changes may affect your experience of SCOM monitoring as a user or customer.