If you’re familiar with InfluxDB Cloud, then you’re probably familiar with Flux already. Flux enables you to transform your data in any way you need and write custom tasks, checks, and notification rules. But what you might not know is that InfluxDB Cloud now supports API Invokable Scripts in Flux.
Grafana is as open source analytics and interactive visualization application. You can connect different data sources to display chart and graphs or even trigger alerts. Wouldn’t it be great to add information about SIGNL4 alerts or about who is on call as part of your dashboard? In this case you immediately get an overview about open, acknowledged, and closed alerts per category. Of you can see wo it currently on duty. Here is an example with a who-is-on call, and an alert overview panel.
Your IT infrastructure runs on servers, which makes them vital to the performance of your entire IT environment. therefore, it is essential to monitor your servers to ensure there isn’t any disruption in performance and uptime. Servers are devices or applications that can store, process and deploy resources to other devices, applications or users. Now that you know how important servers are to an IT environment, what happens if a server stops working?
Service level agreements (SLAs), if used correctly, can be one of the most important tools in a service-oriented organization. Done well, they communicate what’s expected of all parties and can go a long way to improving the relationship between the business and its IT organization. Some would even argue that good IT service management (ITSM) is built on a bedrock of SLAs (as well as continual improvement). Here are four tips for building more effective SLAs.
In the last decade or so AI has gone from a buzzword to table stakes. Data reveals that organizations that have adopted AI into their service management strategy have begun to reap the benefits. It is therefore imperative for businesses to invest in Intelligent Service Management to not just empower their agents but also keep up with rising employee expectations.
I was recently asked by one of our partners about my thoughts on comanaged IT services. They were having a difficult time finding new managed services leads and were considering moving upstream into the midmarket space to see if it would bring them better success.
You only have to read regular news reports about the multiple outages across household names in banking and financial services, resulting in customers being unable to access their bank accounts, to know that cyber security resilience has never been more important and is on every organization’s radar. The threat of regulatory action, heavy fines, and the potential loss of banking licenses is very real.
In the digital economy, software applications have become a primary product for a large number of companies. On top of that, customers expect a flawless user experience from the applications as it evolves. To provide such a great experience, companies need to have powerful performance monitoring across their applications. We will discuss APM tools that are popular in the market right now and compare them in different aspects. Feel free to use these links to navigate the guide.
At Payoneer, we use Coralogix to collect logs from all our environments from QA to PROD. Each environment has its own account in Coralogix and thus its own limit. Coralogix price modules are calculated per account. We as a company have our budget per account and we know how much we pay per each one. In case you exceed the number of logs assigned per account you will pay for the “extra” logs. You can see the exact calculation in this link.
