Operations | Monitoring | ITSM | DevOps | Cloud

The 3 C's of sales analytics

When I started as a data engineer almost 20 years ago, I designed, developed, and implemented a worldwide sales reporting system for my employer using an enterprise data warehouse. Using analytical packages, my team drove quantifiable sales by transforming the way our company leveraged data. Even at the start of the millennium, it seemed obvious that studying analytics was a game-changer.

Latest top 21 APM tools [open-source included]

Application Performance Monitoring (APM) tools are a critical component of distributed applications now. But choosing the right APM tool can be tricky. In this article, we go through a list of the top 21 APM tools including open-source APM tools which can help monitor and improve your application performance.

9 Stackify Competitors to Know in 2021

Stackify is a software company based in Leawood, Kansas, United States. Matt Watson, an American entrepreneur, founded it in January 2012. With a suite of tools like Prefix and Retrace, Stackify aids software developers in troubleshooting and provides support. According to Stackify, standard APM software is insufficient for managing application code.

A developer's guide to machine learning security

Machine learning has become an important component of many applications we use today. And adding machine learning capabilities to applications is becoming increasingly easy. Many ML libraries and online services don’t even require a thorough knowledge of machine learning. However, even easy-to-use machine learning systems come with their own challenges. Among them is the threat of adversarial attacks, which has become one of the important concerns of ML applications.

Say hello to Windows 11 with Desktop Central

Microsoft unveiled Windows 11 on June 24, 2021 at its virtual launch event. Though Windows 11 will be officially available on October 5, 2021, Microsoft has shared the initial beta version with members of its Windows Insider Program. Starting October 5th, Microsoft will roll out the Windows 11 upgrade to eligible Windows 10 PCs, and pre-loaded Windows 11 will be available for sale. The latest OS offers significant improvements to security and management features.

Is this the end of the SLA? MSPs need to offer customers an XLA

The service-level agreement (SLA) is a key component to any master service agreement (MSA) for any MSP looking to set clear guidelines with their customers on the services offering. Most of the MSAs I have reviewed outline exactly what the MSP is contractually obligated to provide the customer or business. The SLA is part of the contract where both the provider (you) and customer (them) agree on the IT services delivery model.