Operations | Monitoring | ITSM | DevOps | Cloud

Achieving comprehensive security for the products delivered and deployed by organizations is becoming more difficult, due to a variety of factors. A key one is the growing volume, variety and complexity of software and connected devices in use. Another is the overwhelming risk of inherited software supply chain exposures. The result: Companies struggle every day to provide software with optimal security and protection against malicious activities, takeovers, data theft, and commercial sabotage.

Can you imagine trying to keep track of all your prospect- and customer-related activities on a spreadsheet? What about ye olde days of rolodexes (do people still remember what those are?!)? Thank goodness for Salesforce, the Customer Relationship Management (CRM) solution that revolutionized sales, marketing, and customer care - and how we interact with customers in general. Salesforce is a critical component for many businesses.

The difference between attending as magnificent an event as VMworld with, versus without, a plan of attack is a night versus day experience. I’ve had the good fortune of attending this event as both a speaker and an attendee, and I look back with fondness on the interactions and experience. However, both those visits were in person. As I prepared to attend VMworld virtually for the first time, I wondered if my plan of attack would change? Turned out, not so much.

It started with a simple question: Why did one query take 10 seconds, while another almost identical query took 5? At Honeycomb, we use AWS Lambda to accelerate our query processing. It mostly works well, but it can be hard to understand and led us to wonder: What was really going on inside this box called Lambda? These questions kicked off the development of CONCURRENCY, a new aggregate in the Query Builder that lets us look at how many spans are active at once.

If you're an engineer reading this, you might be wondering what I mean by the title. You might be a Site Reliability Engineer whose primary responsibility is to maintain the reliability of your company’s product/solution. You might be a software builder, a programmer responsible for building new capabilities and shipping them to production. All of these are important for any business to remain competitive.

You might have seen the name “Let’s Encrypt” across the internet for the past week and it’s because their root certificate expires on 30th September. It’s been planned for a good long while, with Let’s Encrypt providing users with updates on the expiry and new certificate since 2020.

IT structures form the backbone of many companies in today's world. Servers allow connected devices to share information within a network by analyzing, processing, and recording information. They store all the company's data and enable users to access their information from any computer connected to the network. It is essential to use server monitoring tools that ensure the servers keep running effectively and smoothly to prevent crashes and keep data safe.

The COVID-19 pandemic brought connectivity to the forefront, as companies quickly shifted to remote working. As the new world of hybrid work emerges, connectivity continues to be at the center of conversations, putting pressure on telecommunications companies to deliver. At the same time, customers are demanding a better user experience with more consistent, high-quality service, shorter wait times, and personalized interactions.

AWS Graviton2 processors use the Arm architecture to provide high-efficiency, low-cost computing. AWS already offers the ability to provision EC2 instances powered by Graviton2, and Datadog is proud to partner with them for the launch of new Graviton2 compute resources for Lambda functions. In this post, we’ll discuss how Datadog can provide deep visibility into your Lambda functions across whichever platform you’re using.

OpenTelemetry is a vendor-neutral approach that enables DevOps and developers to collect performance metrics in a standardized manner. Currently a Cloud Native Computing Foundation (CNCF) sandbox project, OpenTelemetry was conceived by merging OpenCensus, Google's open-source method of collecting metrics and traces, and OpenTracing, a vendor-neutral API to collect traces.