Operations | Monitoring | ITSM | DevOps | Cloud

Imagine you are an on-call engineer, who receives an alert at 3 AM in the morning informing you that customers are experiencing high latency on your website, and are unable to shop. Being an Incident response coordinator myself at Sumo Logic, I can tell you, I don’t envy being that engineer. If this alert fired, this is what would likely follow: The biggest challenge is how to gather this information quickly, so you can decide whether to jump out of the bed or go back to sleep.

Digital workplace solutions have played a huge role in streamlining the shift to remote work. It has improved the employee experience and organizational productivity and made work-from-home almost as smooth as in-office work. While it has certainly made work life easier for both employees and managers alike, from a cybersecurity standpoint, having a single integrated interface with all the data from the organization in one place leaves the company vulnerable.

The digital economy is placing new demands on businesses of all sizes for smarter services and the capability to work from anywhere. When we at Sify Technologies in India see a challenge like this, we say, “Bring it on,” and this is how we break down the barriers to innovation. Sify is India’s most comprehensive information and communications technology (ICT) solutions and services provider.

In the current digital world, businesses should ensure that they protect cardholders’ data at all costs. As such, any business that stores, processes, or transmits cardholder data or any other sensitive information should comply with the latest Payment Card Industry Data Security Standards released in 2018. However, this can be overwhelming for most decision-makers. Below is a guide on how you can achieve PCI DSS compliance for your cloud operations.

As companies grow, so do their products, teams, and the number of external tools. For engineers, that can mean code sprawl, data silos, notification fatigue, and some “what the…?” moments along the way as they try to make sense of it all.

The changing dynamics of the modern workplace are creating new opportunities for MSPs to grow their list of services to aid customers in optimizing workforce productivity.

Good news for Salesforce users: With the new Salesforce plugin for Grafana, available now with an Enterprise license, you can instantly visualize your SFDC data in Grafana dashboards. Plus, Grafana allows you to visualize the Salesforce data alongside all sorts of other data. One interesting use case is correlating sales data to system metrics and logs, which would be valuable if your company uses any software systems at all to help generate revenue.

Recently, I started to read the invaluable book Software Engineering at Google. It’s a great book by Google, describing their engineering practices across many different domains. One of the first chapters discusses the matter of making a “scalable impact,” which I find very interesting, and something that I believe has been overlooked by many organizations.

If you maintain a Ruby gem, you are definitely familiar with the recurring manual tasks surrounding the release of a new version. After doing this for a while, you inevitably start thinking that some of these steps could be automated. They can! With a few lines of code, you can bring the amazing world of continuous delivery to your project and increase the reliability of the whole process while freeing up some of your time. Double win!

Hear here! Today we’re very excited to share that our Co-founder and CEO Avi Freedman launched a new podcast, Network AF. If you like nerding out on all-things networking, cloud and the internet, this podcast is for you. If you like networking how-tos, best practices and biggest mistakes, this podcast is for you. If you want to up your poker game, well… this podcast might also be for you.