Operations | Monitoring | ITSM | DevOps | Cloud

Increase approval rates with AI-based payment transaction monitoring

The financial world is being increasingly digitized and decentralized with many more networks, data sources and movements that need to be reconciled and monitored — not to mention satisfy compliance requirements with various regulatory bodies. The digital transformation and decentralization of the Fintech segment has resulted in increasing channel complexities, more third party applications and a higher volume and velocity of payments data that need to be monitored in real-time.

Payment gateway analytics for payment service providers

Payment gateway analytics tracks the payment processing journey and related event data across all payment gateways. When used efficiently, payment gateway analytics can benefit businesses by providing insights into their revenues, payment trends, and customer behavior. Payment gateway analytics provides much needed visibility into the payments environment to enable the fast detection of transaction performance issues, anomalies or trends.

Best Practices to Reduce DevOps Burnout

As software development teams struggle with spotty, siloed software delivery cycles, the DevOps approach provides relief by unifying stakeholders to achieve faster, collaborative and continuous software delivery. However, the DevOps methodology fails if it does not address the issue of DevOps burnout. In this post, we’ll uncover strategies that DevOps teams can use to better manage their work environment.

How to Retain Customers on your SaaS Platform: Four Key Techniques

New customer logos may be the lifeblood of top-line revenue growth and the focus of sales and marketing teams. But renewals have emerged in the last few years as a key growth driver for SaaS companies. A recent McKinsey study indicated that existing customers can drive between a third and a half of new revenue growth, even at startups. And we’ve all seen the data that says new customer acquisition costs 5X as much as customer retention.

Interview with Cybersecurity Specialist Charles Denyer

For our latest specialist interview in our series speaking to technology leaders from around the world, we’ve welcomed Charles Denyer. Charles is an Austin-based cybersecurity and national security expert who has worked with hundreds of US and international organizations. He is a founding member and senior partner in two consulting and compliance firms.

The State of Robotics - August 2021

Robotics is everywhere. Researchers and companies are all working on groundbreaking developments, either improving robotics to be state of the art or pursuing innovative applications. That is the main aim of this monthly blog; to show you what we are capable of doing today and to inspire you to think about the bigger picture. For the benefit of your current or future robotics project!

Security Hygiene - Why Is It Important?

“What happened?” If you’ve never uttered those words, this blog isn’t for you. For those of us in cybersecurity, this pint-sized phrase triggers memories of unforeseen security incidents and long email threads with the CISO. What happened to those security patches? Why didn’t we prevent that intrusion? Organizations tend to lean towards protecting their borders and less towards understanding the importance of overall security hygiene.

Why a Slow Website Hurts Your Conversion Efforts

Six years ago, Microsoft found that our global attention span had shrunk from twelve to eight seconds in just five years. This was back in 2015 when Instagram had 400 million users (it currently has over 1 billion), and TikTok, the 15-second-video king, wasn't even born. Yes, our patience is becoming shorter and shorter, and the internet is flooded with websites and content. But all is not lost. If you make sure your website loads faster than average, you may have a chance to bag a potential customer.

Benefits of Microsoft Cloud for Healthcare

As we know, the Covid-19 has a drastic impact on almost every industry including healthcare organizations, where the health care workers and healthcare teams are bearing the heaviest impact from this pandemic. Moreover, the pandemic transformed the way healthcare organizations approach care team collaborations and interactions with the patient.