Operations | Monitoring | ITSM | DevOps | Cloud

The Top 4 Key Levers to Build Towards Long-Lasting Digital Operations Maturity

Digital operations maturity is a journey. The first step is to understand where you are, where you want to get to, and what’s keeping you from getting there. Only then can you make strategic decisions and lay out a plan for how to approach any hurdles and land where you want your organization to be. For many organizations, upleveling operational maturity requires investment in driving cultural change with fundamental shifts to operating models.

User Experience Monitoring

In the last century we had very primitive computers and now, at the dawn of a new millennium are we the users who have become primitive!? Want to learn more? Let’s get to know User Experience Monitoring My first computer, in 1987, was a laptop with a monochrome LCD screen and 16 kilobytes of program memory. They were 15,584 precious bytes and they were read and executed very quickly.

Honeycomb Is All-In on OpenTelemetry

OpenTelemetry (or “OTel”) helps you get your instrumentation started quickly, and it helps you get the most out of that telemetry data by providing flexible exporting options. As a result, it’s emerging as the new standard for instrumentation. To that end, today we’re sharing more insight into the work we’ve done (and are doing) to enable a path for all Honeycomb users toward OTel adoption. We hope you’ll be as excited as we are to embrace these open standards!

Full-cycle observability with the Elastic Stack and Lightrun

An application running in production is a difficult beast to tame. Most experienced developers–ones who spent enough late nights or Saturday mornings trying to break apart a nasty production bug–will try and create the clearest possible picture for their later selves while writing their code, so that they could understand what’s actually going on in the system during an incident.

How to Effectively Prepare for a HIPAA Compliance Audit

The Department of Health and Human Services’ Office for Civil Rights (OCR) conducts periodic audits to verify that covered entities (CEs) and their business associates (BAs) are complying with HIPAA regulations. This article will discuss the steps organizations can take to ensure they pass a HIPAA compliance audit by having the proper data privacy and security measures in place for protected health information (PHI) and electronically protected health information (ePHI).

Autonomous mobile robots (AMR) - a beginner's guide to adoption

The process of automation with autonomous mobile robots (AMR) is challenging. Is not only about the budget for companies looking to automate. It also requires a deep understanding of your processes, from material handling to end product. Automation taps into having a broader sense of where you are and where you want to be.

Platform as a Service (PaaS): A guide

Cloud computing has conquered our lives, from massive on-premise systems and storage hubs to fully virtualized storage platforms. Today, organizations are reengineering their strategies rapidly into cloud-friendly which resulted in a rapid growth in cloud migration rate. Studies says, worldwide cloud infrastructure services investments are increased to $41.8 billion in the first quarter of 2021. Because, there is always a double-fold benefit from the cloud transformation.

Driving IT operations excellence with continual improvement management

Since the early 2000s, when I was introduced to the Agile Manifesto at a small software company in Ann Arbor, I’ve appreciated how great things can be accomplished through iterative and incremental improvements. A vision of excellence is important, but the path to realization is a disciplined approach: recognizing areas of improvement, making adjustments, measuring, and repeating the process until you’ve reached a stable and acceptable result.