Operations | Monitoring | ITSM | DevOps | Cloud

Important API metrics you should monitor

In this article, learn which API metrics you should watch and how Uptrends’ API Monitoring can help you with API tracking and reporting. It is important to know the availability, speed, and validity of API responses whether you publish an API for consumption or your website or app relies on one or more APIs. If an API slips in any of those areas, you’ve got potential trouble. Uptrends API Monitoring has multiple ways to enable you to safeguard your APIs.

Solr Performance: Troubleshooting Solr Slow Queries Using Logs and Metrics

Let’s say you get an alert that one or more queries is slow. Or that your users complain, whichever comes first 🙂 We’ve all been there… How do you find the root cause for this slowness and then fix it? In this article, I’ll go through my usual thought process: first, I’d try to find which queries are slow. Then, I’d dig deeper: Let’s take a specific example and run through each step.

The Key Differences between SLI, SLO, and SLA in SRE

To incentivize reliability in your platform, there should be shared goals across your team to measure & quantify the capabilities of your product/service along with customer experience. Define the path of "Always-On" services by understanding few key SRE fundamentals and their implications - SLIs, SLOs & SLA. Framing SRE metrics for building or scaling a product is quite a daunting task.

How Service Providers Can Improve Network Performance in a Post-Pandemic World with Traffic Engineering

One thing that 2020 has clearly shown us is that communications services is a basic and fundamental driver of our global economy. During the COVID-19 pandemic, we realized that many tasks can be done at home, if access to communications services is sufficient. Many of us can work from home or other locations outside of the traditional office; students do not have to be physically present at school to participate in lectures; and we don’t need to go to movie theaters watch a new film release.

Trends in 2021 Dev-Led Landscape

Nowadays developers are in the driver’s seat regarding a lot of decisions for the tools they use. In this update from Tyler Jewell, he covers what he sees are the Top 5 trends that will take place this year. While it’s a bit of a crowded chart, he plots the companies that he sees driving these trends. If you drill into the Service Catalog trend, Jewell sees a couple of different groups working on ways to help developers deal with the deluge of Services (aka APIs).

The Importance of Simplifying the Customer Experience

Businesses often undermine the significance of delivering superior customer experience — the driving force which influences the decision of over 90% of American consumers. Unless you simplify your customer support mechanism, you may not be able to deliver a superior customer experience. So, you need to evaluate whether your customers getting exactly what they need.

Monitoring for Managers-What You Need to Know to Sound Like a Monitoring Expert

While managers may not be the most technical colleagues in the building—or online, in the case of 2020—dismissing their lack of monitoring knowledge isn’t always helpful. Managers who understand the tasks their teams deal with daily can be a great asset to any company. But how can we know what managers need to know to sound like monitoring experts? Simple. Just ask.

7 Ways UEM Enhances Your Security

Introduction Many things blur the line between endpoint management and security. Examples? Managing an endpoint. Configuring it. Performing application and software management. And patching the endpoint. The fact is, managing and securing a device is so interrelated that it makes sense for these two functions to come together in a single platform that can accomplish these, and other tasks needed in your IT organization. Here are the seven ways Unified Endpoint Management (UEM) can support security.