Operations | Monitoring | ITSM | DevOps | Cloud

January brought us many new things for 2019. There’s more to come in our 10th year.

Your team had been fighting this major incident for hours, but your investigation was hitting one dead end after another. Finally, you managed to isolate the problem and your graphs started to improve. When all systems went back to normal, everyone let out a collective sigh of relief, shut down the response call, and went back to bed, never to think of this incident again. Or so you thought.

Garbage collection is a key component of many modern programming languages, including C#. It’s even hard to imagine what programming would look like in C#, and other modern languages like Java, Ruby, and many others, without this tool.

You’ve heard it so many times: Transparent communication is the key to any successful relationship. The banking industry learned this lesson when cyber attacks began to plague their customers, and the official line for many financial institutions was to deny there was a problem. That is until the hacks became so profound and so persistent that it became impossible to cover them up any longer.

Opsgenie Edge Encryption is a new feature that makes it easy to secure sensitive data and meet compliance requirements while using Opsgenie for alerting and incident management. Edge Encryption secures data before it leaves your environment, you manage the encryption keys, and the experience is seamless for users. Atlassian has no access to the encrypted data and neither do potential attackers.

The latest build for OpManager 12.3 has been gaining some recognition from industry analysts. Recently, a UK-based business insights and analytics company, IT Pro, wrote a positive review of OpManager. IT Pro highlighted all of OpManager’s latest enhancements and features. OpManager also received an IT Pro Recommended Award, and we are elated.

You may already know about our alerting integrations with Slack, PagerDuty, and StatusHub, but now we’ve added support for VictorOps, ServiceNow, and generic webhooks. Now we can hook you up with most any third-party messaging system you would like.

Phishing happens. It is probably happening as you read this. Right now, some well-defended company is having data under its care exposed. This data may contain sensitive information, such as login credentials, and in many cases, it is only known that an attack of this type has taken place after the fact. Protecting yourself and your employer against phishing attacks relies foremost on critical thinking; however, there are some business processes and technologies that can help.

To quote the timeless Ren and Stimpy jingle, “everyone needs a log.” It’s true — everyone does need a log, especially developers. Despite the fact that no developer looks forward to combing through logs, they’re incredibly useful when unexpected performance issues, like one we recently had with file uploads, need some investigation.

Etcd is an open-source distributed key-value store created by the CoreOS team, now managed by the Cloud Native Computing Foundation. It is pronounced “et-cee-dee”, making reference to distributing the Unix “/etc” directory, where most global configuration files live, across multiple machines. It serves as the backbone of many distributed systems, providing a reliable way for storing data across a cluster of servers.