Operations | Monitoring | ITSM | DevOps | Cloud

puppet

Poland's KSC Act Is Now in Force: Why NIS2 Compliance Starts with Infrastructure Automation

Apr 28, 2026 By Puppet In Puppet
Poland’s implementation of the EU’s NIS2 Directive marks a decisive shift in how organisations think about cybersecurity, resilience, and operational risk. With amendments to the Act on the National Cybersecurity System (KSC Act) entering into force on 3 April 2026, enforcement expectations are now real, national, and significantly stricter than many organisations anticipated – including obligations for security controls, incident response, and supply‑chain governance.
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ScienceLogic

Service-Centric Observability as the Control Layer

Apr 28, 2026 By ScienceLogic In ScienceLogic
If distributed architectures have altered how systems degrade, then the way organizations model operational must evolve accordingly. Threshold monitoring evaluates individual metrics. Correlation clusters related alerts. Neither, on its own, explains how instability in one component alters exposure across an interconnected service landscape. In conversations at Nexus Live 2025, ScienceLogic’s annual customer conference, leaders described this distinction with clarity.
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upsun

Stop watching the looms: why the AI era belongs to infrastructure

Apr 28, 2026 By Upsun In Upsun
I live in Manchester, England now. I moved here from Texas last summer (which is its own story), but the thing I wasn't prepared for is how the Industrial Revolution isn't history here. It's the city itself. And if you're American like me, you might need to hear this: the Industrial Revolution didn't start in the US. It started here. Manchester is where the modern world was born. You see it everywhere. The old cotton mills converted into apartments.
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appsignal

Monitoring Sidekiq Job Performance with AppSignal

Apr 28, 2026 By Muhammed Ali In AppSignal
When my Sidekiq job starts failing or slowing down, I often feel frustrated, especially if I don’t know how to fix it. If you’re using Sidekiq to run your background jobs, you know what I’m talking about. It’s a vital element of your stack, handling everything from data exports to password reset requests. It runs silently in the background, and most of the time, you’re not even giving it a second thought.
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logicmonitor

Context-Driven AI You Can Trust: How Edwin AI Earns Confidence in Production

Apr 28, 2026 By Andrew Keating In LogicMonitor
Most legacy AIOps investments underdeliver because the AI lacks context, not capability. LogicMonitor’s latest innovations expand Edwin AI’s contextual intelligence across every dimension, so recommendations are accurate, explainable, and trusted by the teams that need to act on them. Reduce incident resolution time with AI that understands your environment—not just your alerts.
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Incident.io

Who's on call? How Claude helped us calculate this 2,500x faster

Apr 28, 2026 By Article In Incident.io
Schedules are a core part of any on-call system. In ours, they define who to page and when. But people use them in lots of other ways too: checking their next shift, asking for cover while at the gym, keeping a Slack user group up to date, or updating a Linear triage responsibility. For many of our customers, they’re one of the main ways they interact with our product, and as they’re such a foundational part of On-call, it’s very important they work well.
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cortex

Ask Cortex anything, right from Slack

Apr 28, 2026 By Cortex In Cortex
The Monday morning thread. Someone asks who owns checkout-service. Someone else asks what changed in the Production Readiness Scorecard last week. A third person wants to know if the Kubernetes migration is blocking the launch next Thursday. The answers exist. They live in Cortex. But getting them into the thread means someone stops what they're doing, opens a tab, finds the data, and pastes it back. By the time they do, the conversation has moved on.
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certkit

Todd's Tenth Rule of certificate automation

Apr 28, 2026 By Todd H. Gardner In CertKit
I’m an old engineer at heart. Many of my ideals were formed by Joel’s Things You Should Never Do, Fred’s No Silver Bullet, and Brian’s Big Ball of Mud. One of my favorites was Greenspun’s Tenth Rule: The joke isn’t really about programming languages. It’s about a pattern: certain problems have a shape, and no matter how you approach them, you end up building the same solution, in the same order, until you arrive at the same messy place.
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When Offshore Software Development Makes Sense (and When It Doesn't)

When Offshore Software Development Makes Sense (and When It Doesn't)

Apr 28, 2026 By OpsMatters In OpsMatters
Offshore development isn't a universal solution, and treating it like one is how companies end up with cautionary tales instead of successful products. The decision to go offshore should be strategic - based on your specific circumstances rather than the generic promise of "same quality at lower cost" that every vendor website offers. This article provides an honest framework for deciding whether offshore development fits your situation - and equally important, when it doesn't.
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