Brazil’s Banco Itaú is the largest bank in Latin America, so when performance and uptime issues impact its applications, the reverberations can be massive. “It can impact the whole economy of Brazil. It can damage other banks’ business too,” Ana Paula Genari Martin, SRE manager at Banco Itaú, said in her recent ObservabilityCON talk. And keeping those applications running is no small feat, considering the size of their digital operations.

Learn how General Authority of Civil Aviation gained unparalleled visibility into their IT infrastructure and accelerated innovation with ManageEngine Applications Manager.

Learn how the Italy based multinational IT services and consulting firm, Techedge leverages ManageEngine Applications Manager's real-time visibility to optimize their client services.

California-based Medallia captures feedback signals — in-person interactions, customer surveys, call centers, social media, etc. — to help businesses improve their customer experience. In much the same way, the company’s Performance and Observability Engineering team captures observability signals to optimize the experience for internal users.

For retail and e-commerce companies, exponential traffic spikes are a holiday season tradition that often peaks on Black Friday. And Ulta Beauty knows this all too well. As the largest beauty retailer in the US today, operating 1,300 stores nationwide, Ulta experienced the growing pains of its on-premises IT environment: slow rollouts, tedious infrastructure management, and a lack of visibility into critical systems. Sound familiar?