Operations | Monitoring | ITSM | DevOps | Cloud

What does CI/CD do?

Organizations are under pressure to deliver software faster than ever before. Continuous integration and continuous delivery (CI/CD) help them meet that demand. Companies are turning to CI/CD to speed up the software development process and increase efficiency. In this article, learn about what CI/CD is, the benefits of using it and some of the challenges that come with it.

How to Bypass TOTP-Based 2FA Login Flows With Playwright

Testing applications behind a login flow is cumbersome. And it gets even worse when there’s two-factor authentication (2FA) involved. Many people work around this problem by disabling it or implementing wild hacks. Automating a 2FA-based login flow is just too hard! I thought that for a long time, too. But I must admit — I was wrong.

How Locus Decreased Customer-Reported Issues by 95% With Synthetic Monitoring from Checkly

Learn how Locus uses advanced synthetic monitoring from Checkly to ensure the reliability of its Dispatch Management Platform Locus.sh is a leading-edge technology company solving one of the most challenging global supply chain problems: last-mile logistics. Locus' order-to-delivery dispatch management platform helps enterprises transform their last-mile logistics operations into growth centers.

AI-ght! Exploring the Wonders of ChatGPT and Why AI is Taking Over

Technology has been evolving rapidly over the past few decades, and artificial intelligence (AI) has been leading the charge. AI has been used in various applications from self-driving cars to automated customer service. But one of the most intriguing applications of AI is in the form of chatbots. Chatbots, or computer programs designed to simulate conversation, have been around for a while, but the latest iteration of chatbot technology is taking it to a whole new level.

All I want for Christmas is...no more phishing emails!

It’s the holiday season again, which means family gatherings, good food, and plenty of toasts. It also means a lot of online activity—buying gifts, getting promotional offers, booking deliveries—all of which mean a continuous flow of emails sent to your personal and business accounts. With so much going on, even experienced users can accidentally fall prey to one of the many “hooks” that cybercriminals are putting out there.

What is platform engineering? A quick introduction

Platform engineering is an emerging discipline focused on enhancing developer productivity by reducing the complexity and uncertainty of modern software delivery. It addresses some of the biggest challenges of doing DevOps at scale, including aligning development practices with business priorities and reducing the burden of managing a complicated web of tools and infrastructure across the application lifecycle.

How MDM Can Elevate Your Customer Service Experience

Customer service is essential to a businesses’ survival, and it makes sense when considering the impact that poor customer service can have on a business in terms of reputation and sales. In fact, 70 percent of people have claimed that their purchase decisions are based on the customer service received, so it is imperative for businesses to invest in their customer service experiences continually.

How Much Should MSPs Spend on Marketing?

It’s a great time to be an MSP and almost 100% of MSPs think so. The managed services market in the U.S. was valued at $44.75 billion in 2020 and is expected to reach $72.88 billion by 2026. This growth was accelerated by COVID-19, when demand for cloud services and MSP solutions increased. The biggest challenge for MSPs is to channel this short-term boost and leverage it to achieve long-term growth and success.

7 Ways Businesses Can Enhance the Customer Walk-In Experiences with a Visitor Management Software

The most crucial aspect of any business is the customers. They are the backbone of a company. The customer walk-in experience is a vital part of every business, but it has been under-utilized and ignored by most companies. It needs to change as some amazing tools have come up over the years which can be used to improve the customer walk-in experience.