Operations | Monitoring | ITSM | DevOps | Cloud

SaaS Observability Done Right

SaaS (software as a service) is the common model for many businesses today. Even longstanding behemoths such as Cisco and Microsoft have been strategically shifting their software products to SaaS and recurring revenue models (just think Office365 shift from licensed Office). These SaaS businesses need agility to move fast and remain competitive. This means agility in the IT stack, but also agility in the business models to support bottom-up GTM and product-led growth (PLG).

New Process for Exception and Performance Incident Emails

Before today, we would send an email for every Performance or Exception incident if a notification rule was triggered. This meant that if you deployed a new version of your app and your incident notification settings were set to "first in deploy", you'd get two emails if two errors occurred.

Help Yourself to Splunk Knowledge

How do I…? During your time as a Splunk customer, you will begin many of your questions this way. Our products have a lot of features to grasp, a lot of flexibility to master, and a lot of power to help you solve your business problems. Learning how to get the maximum value out of our capabilities can take some time. That is why there are dedicated groups of Splunk knowledge workers creating content to help you take advantage of opportunities quickly.

Civo Update - March 2022

In February we had our first online meetup of the year, 'Connecting and securing your microservices by using EnRoute.' Check it out on our YouTube channel if you missed it. Meanwhile, for Civo Shorts, David Flanagan of Pulumi explains why Civo is his service provider of choice for testing environments. Plus guides and tutorials on all things Cloud Native and Civo. Read on.

Your Clients Financial Real-Time Data: Five Factors to Keep in Mind

Real-time data is where information is collected, immediately processed, and then delivered to users to make informed decisions at the moment. Health and fitness wearables such as Fitbits are a prime example of monitoring stats such as heart rate and the number of steps in real-time. These numbers enable both users and health professionals to identify any results, existing or potential risks, without delay.

Serverless Architecture: Pros, Cons, and Examples

Serverless Computing, or simply serverless, is a hot topic in the current software market. More and more companies are shifting their operations from traditional server-oriented architecture to faster, more modular serverless architecture. The “Big Three” cloud vendors (AWS, GCP, and Microsoft Azure) have shown immense interest in offering the best serverless experience possible. But what exactly is serverless? And how does it work if there is no server at all?

Introducing DevOps to the US Government - Part 2

In the first post in this series, I talked about the challenges for the US Government sector when attempting to introduce DevOps. The sector lags behind others such as Financial Services on every measure, yet the technical obstacles like a disruption to workflows and a lack of appropriate skills are the same.

What's new in Avantra 21.11.4

As Product Manager for Avantra it gives me great pleasure to announce that our newest version, Avantra 21.11.4 is now available, packed full of new features and a few enhancements our customers have been asking for. Let’s dive into a few of the newest features that are the most exciting. As always, our release notes are publicly available here.