Operations | Monitoring | ITSM | DevOps | Cloud

What I learned running a SaaS for a year

This time last year, I showed the internet a little prototype uptime checker I built using Next.js as the frontend, with services running on AWS Lambda. I gave myself one week to put it together. I wrote a few articles about how the business was going throughout the year: The gist of my approach is as follows: I started with a single Lambda function that checks if static websites were still online, added an email alert if it's offline, wrapped authentication around it, integrated Stripe, and shipped it.

A guide to Google Cloud Platform regions

Google Cloud is underpinned by a global network of Google Cloud Platform (GCP) regions that help bring its services closer to users and improve reliability and speed. In this blog, we look at the rollout of GCP regions and locations worldwide, and explain the benefits of using a direct connection to access them.

Questions You Must Ask While Looking for Best IT Helpdesk Software

In this competitive business world, the room for mistakes is getting smaller and smaller every day. When you want to give the best service to your customers it is essential that you invest in the best IT helpdesk software. However, how will you know which software is best for your business! In this blog, we will know IT helpdesk questions with answers that will assist you in finding the best helpdesk ticketing software. So let us begin with the basic question of helpdesk ticketing software!

Starting projects at incident.io

We’re a small startup (10 people at time of writing) with big ambitions, particularly when it comes to our product. With so many things we want to do, it’s important for us to be structured the way we approach our work, without being so process-driven that we lose all the benefits of being small and nimble. As we’re still new, and the team is growing all the time, very little is set in stone.

Build and test your code with a CI pipeline

This article is a part of our DevOps blog series inspired by our DevOps bootcamp live streams available to watch on our YouTube channel. As a developer constantly working with code, it’s only natural to feel the need to test your code frequently. Testing helps detect bugs and protect against any of the same in the future.

Everything you need to know about Squadcast and Microsoft Teams Integration

Microsoft Teams is one of the most versatile tools in terms of providing collaboration and chat solutions to numerous enterprises. We at Squadcast understand how important Microsoft Teams can be for your organization. Hence, we bring you this blog on Squadcast-Microsoft Teams integration that will tell you how this integration can help in improved incident management, effective collaboration and a lot more.

Logging Practices: Know What to Log

Logging is an essential component of many applications. Every application has a different logging technique. You may prefer certain logging implementations, but you must also consider what to log, when to log, how much to log, and how to control logging. System administrators and developers, particularly the support team, benefit greatly from a well-designed logging system. For both the support team and the developers, logs save a lot of time.

Protecting your SAP systems from new vulnerabilities

New ICMAD bugs require immediate attention and patching for SAP systems. The dust has not yet settled on the CVSSv3 10.0 score Log4j security vulnerability, which has been keeping IT employees across all businesses very busy since December 2021. Read this article to learn more about the CVSSv3 10.0 score Log4j security vulnerability.

Announcing HAProxy Data Plane API 2.5

The focus of the 2.5 version was on expanding support for HAProxy configuration keywords, and that’s where most of the effort during this release cycle was spent. We will continue doing that during the next couple of versions to gain complete feature parity with both the HAProxy configuration and Runtime API so that you can use the Data Plane API as a full-featured way to configure HAProxy.

How to Detect Network Congestion

We’ve all been stuck in traffic congestion on the road at some point in our lives. Traffic congestion may happen when there’s too many cars on the road, when there’s an accident or a closed street. Network congestion isn’t too different from that - but instead of cars causing congestion, it’s a different type of traffic. That’s why, in this article, we’re running you through how to detect network congestion with Network Monitoring tools.