Operations | Monitoring | ITSM | DevOps | Cloud

GSLB on NetScaler

This blog post is the first in a series highlighting actual questions asked to eG Enterprise during customer support calls and our answers to those. At first, it appeared that this customer had a simple active/passive web server set-up to provide failover resilience. However, it transpired that they were using Citrix ADC’s (was NetScaler) GSLB (Global Server Load Balancing) features.

KubeCon Los Angeles 2021 Wrapup

After a week in sunny Southern California, KubeCon North America 2021 is a wrap in Los Angeles. For many of us, KubeCon was the first in-person event we have attended since the start of the pandemic. Though this year, KubeCon is a hybrid event even if you missed the in-person talks, you can still catch the virtual talks online. Compared to KubeCons of years gone by, the event has been scaled back slightly to respect social distancing and slowly easing folks back into in-person conferences.

11 Key Stats to Know if You Work in HR & Tech Support

If you are reading this, chances are you aren’t at your office. And if you are, that office is very different than how it once was. Heck—we’re all different now, we think about work differently, we interact with colleagues almost exclusively through our screens, not face-to-face. So if offices aren’t the same and we’re not the same, then the teams that support us shouldn’t be the same either, right?

Windows 11 is here. Are you ready to deliver a new experience?

After much anticipation, Windows 11 has finally arrived, taking over as Microsoft’s primary Operating System. With a modern, sleek aesthetic and rearranged start menu and taskbar navigation, the new OS has caught the eyes of the members of the global workforce who will be using it daily very soon (or, at least, before Windows 10’s 2025 end-of-life date). But it’s also caught the eye of a group of people who are a bit more anxious about this change: IT professionals.

The Power Couple: How HR & IT Can Prevent Employee Turnover & Burnout

Forget the vanity metrics and the steady but painfully slow progress plans. HR professionals want to meet the demands of modern employees and rise to the challenge of a hybrid workforce by making a lasting change right now. That’s the dream, right? A happy employee stays your employee. A happy employee gets work done. A happy employee makes your company profitable. If we all had happy employees, we’d be happy.

The Main Tech Trends Of 2021

2021 has been a year quite unlike any other. The world is attempting to return to some kind of normality, with the pandemic still a major issue, which has created huge challenges for businesses but also new opportunities. Tech has been crucial in this unique time, and it is hard to imagine how the world would have managed during COVID-19 if it had happened 10 years ago. So, what have been the major tech trends in 2021? There are a number of trends that have emerged this year and played a key role in helping people and businesses to retain some kind of normality.

Add More Metadata to Your Front-end JavaScript Errors in AppSignal

Our front-end JavaScript library has been updated with an easier way to add more metadata to front-end errors using the sendError and wrap helpers. Previously, sendError and wrap helpers only supported customizing tags and the namespace for the error. More information could be set on error spans if they were manually created, but now that type of information can be added to errors sent using these helpers.

How to Upgrade to Mattermost v6.0

Thanks to a lot of hard work and excellent feedback from the open source community, Mattermost v6.0 is now generally available! This is a major platform upgrade with new capabilities and wider use case coverage, which many server administrators will be eager to take advantage of. Due to the scope of the changes introduced in v6.0, admins will want to plan ahead for a bit of downtime, especially for larger database migrations. Here’s a rundown of what’s new and what to expect.