Pingdom is one of the most used website monitoring tools, with almost 15 years in the business. It excels at providing simple and reliable synthetics as well as real user monitoring. This monitoring tool provides a simple public status page, but as you might have noticed it’s quite limited. It only serves as a display of your uptime and response time history, not much more than that.
In this episode of ShipTalk, Jim Shilts, Developer Advocate at Shipa and the Founder and President of North American DevOps Group (NADOG), chats with Ravi Lachhman, Evangelist at Harness on the “Shifting Complexities in DevOps.” Jim has been working on solving engineering efficiency problems for over 20 years, working at firms such as Build Forge and Electric Cloud, pre-dating the inception of Hudson/Jenkins.
One of the biggest challenges that DevOps teams face is how to connect their efforts with the priorities of business leaders. In conversations we’ve had, developers and SREs discussed how they need to show business and engineering leaders that they are investing their time solving the right problems, and how solving these problems lead to overall better business outcomes.
Let’s face it: when it comes to managing a work-from-home setup, IT has a lot of problems they don’t know how to solve. It’s not for lack of effort – there just don’t seem to be many practical solutions out there that can alleviate their new remote work-induced headaches. It was tough enough getting everyone up and running in home offices. Now, IT is all but drowning in tickets (a majority of tech leaders have reported ticketing increases up to 50%).
Website down. Two words that cause panic in website owners far and wide, especially if they have thousands, if not millions of people, using their website on a daily basis. But it’s not as rare as most people think, even the biggest of companies find themselves in the deep depths of website downtime hell. The impact? Loss of revenue for starters, followed up by your competitors who are online getting your customers’ attention, bad SEO rankings, and lack of customer satisfaction.
How often do you check your event log monitor for potential security breaches? Did you know that many potential security breaches, events, and other problems are logged to event logs? Unfortunately, even the most skilled IT professionals have a hard time making sense of what to watch for that could indicate security issues or even a potential breach until it is too late. Event logs contain a ton of information that can be useful.
We have identified what website defacement is. We can all agree that it has the potential to have long-lasting effects on your brand image, if not prevented. Your website can be left inaccessible, and a security breach can make you lose trust among customers who entrusted you with their data. It can also impact search engine rankings and traffic.
The world of work looks vastly different than it did one year ago. Where we work and how we work have been decoupled and many of these changes are here to stay. Creating a great employee experience has become a key competitive differentiator and extends beyond HR into legal, workplace services, and more.
This week marks one year since ServiceNow sent employees home to shelter in place. During that year, the world changed and the demands and expectations of our customers forever changed with it. I’m proud that ServiceNow was there to help our customers survive and thrive.
