Operations | Monitoring | ITSM | DevOps | Cloud

Engaging Influencers and Audiences: How Brands Can Foster High-Quality Social Interaction - Not Just Reach

Everyone's obsessed with reach. How many followers, how many impressions, how many views. But most brands don't want to face, reach without engagement is noise. You can pay for a shout-out from someone with a million followers, but if nobody comments, clicks, or cares... what's the point? In this post, we'll break down how influencer marketing has evolved from "big names and big numbers" to "small circles and strong connections."

The Most Beautiful Alpine Lakes to Visit in Summer

As the snow melts in summer, a chain of shimmering lakes transforms the Alps into a real postcard. Each lake beautifully mirrors the peaks above, nestled amidst a sea of pine forests, meadows, and the freshest air imaginable. From serene turquoise colors to striking glacial depressions, these lakes embody the calm, natural beauty of the Alps. Whether you're swimming, hiking, or taking in the views, these are the most stunning alpine lakes to explore this summer.

Postmortems: What We Learned When Container Vulnerability Scanning Was Missing

In the world of cloud-native development, containers are the bedrock of agility and scale. They allow teams to package applications and their dependencies into a single, portable unit that runs consistently across any environment. But this convenience comes with a hidden risk. Every container image is built from layers, and each layer-from the base operating system to the application libraries-can harbor vulnerabilities. Forgetting to implement robust security measures for these containers is a lesson many companies learn the hard way.

Settle Your QA Debt Before the Bugs Start Breaking Kneecaps

In Part One, we discussed how QA debt builds silently over time — causing slower releases, late-night firefights, and unpredictable test cycles. The next step is understanding how much debt you have and where it hides. This post goes deeper into measuring QA debt — what to track, how to collect data, and how to use those insights to create a sustainable plan for improvement.
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Avantra + Ansible: Better Together for Enterprise SAP Automation

Enterprises trust Ansible for fast, reliable infrastructure automation, including terraform for automated cloud provisioning. Many organizations using Ansible leverage Ansible SAP playbooks for SAP infrastructure automation. Avantra extends the scope of SAP operations using Ansible, adding observability, ITSM and ALM solution integration, and orchestration across the SAP estate. Avantra and Ansible together provide a closed-loop solution where monitoring, automation and proof of outcome live in one place across on-premise, hyperscaler and private cloud ERP implementations.

Automate CockroachDB Schema Changes with Harness Database DevOps

Harness Database DevOps now supports CockroachDB, bringing CI/CD automation to distributed SQL databases. Teams can manage schema changes through Git-driven workflows for consistency, traceability, and rollback safety. This integration simplifies multi-environment deployments, reduces human error, and accelerates database delivery.

BygoneSSL and the certificate that wouldn't die

Turns out the scariest thing about SSL certificates isn’t when they expire. It’s when they don’t. I wrote about the CA/Browser fight that led to the 47-day certificate mandate. CAs crying about lost revenue, browsers flexing their root program authority, enterprises stuck in the middle. But nobody talks about the security research that started it all: BygoneSSL at DEFCON 2018. Two researchers mining Certificate Transparency logs found something surprising.

A Visionary in the 2025 Gartner Magic Quadrant for DEM

ITRS has been named a Visionary in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring — for the second year running. We’ve spent another year working alongside you to solve real problems, scale what works, and prepare for what’s next. If you’re delivering resilient, high-performing digital experiences while meeting evolving compliance demands, our direction is shaped by your needs.

External Request Monitoring: The Silent Pillar Every APM Needs

The global market for application performance monitoring (APM) is growing fast. Market research shows the industry is expected to rise from about USD 7.52 billion in 2023 to nearly USD 19.62 billion by 2030, with a compound annual growth rate (CAGR) of around 15.1%. This rapid expansion reflects how digital transformation, hybrid cloud adoption, and third-party integrations are reshaping performance monitoring needs. It’s no longer enough to track just internal code paths and database queries.