As the 2nd part of a couple of blog posts I wanted to do after the Frends Autom8 event this week, I wanted to talk about the use case where a customer is using Frends, but they have their own Azure environment and is using that for hosting the agents for Frends.

Last time we spoke, I told you about our (then) brand-spankin’-new OTel over HTTP implementation, in both our OpenTelemetry Source and Destination. That was a little over a year ago, also known as a lifetime in tech! I wanted to take another opportunity to speak to you and introduce some of our new OpenTelemetry features, and share how you can put them into practice!

Azure DevOps is a robust tool that integrates a wide range of development and project management functionalities into one platform. It covers various aspects of the software development lifecycle, from version control to continuous integration and deployment. However, when it comes to dashboards, Azure DevOps leaves much to be desired. Here’s why these dashboards often frustrate users.

Deploying Kafka on Kubernetes can feel like a game-changer—mixing the powerful message streaming capabilities of Kafka with the flexible, scalable orchestration of Kubernetes. It sounds like a match made in heaven, right? Well, not so fast. While running Kafka on Kubernetes has some fantastic benefits, it also comes with its own set of challenges. Without careful planning, it’s easy to become entangled in a web of pods, StatefulSets, and persistent volumes.

As businesses continue to generate and store massive amounts of data, effective document management becomes increasingly important. SharePoint Online, one of Microsoft 365’s core collaboration tools, allows organisations to store, share, and manage documents effortlessly. However, simply storing data isn’t enough—effective archiving is essential to ensure compliance, optimize storage costs, and preserve critical information for the long term.

This is closely followed by failures attributed to third-party network providers.. In the context of our digitally connected world, experiencing a network outage can severely disrupt business operations. The sudden loss of communication and connectivity isn't merely an inconvenience; it can evolve into significant financial and reputational damage for companies. It's vital for businesses to grasp the reasons behind network outages and the potential impacts.

Cloud migration best practices Migrating to AWS can be a transformative step for businesses, offering scalability, flexibility, and cost-effectiveness. A successful migration requires more than careful planning and execution to ensure higher uptime and lesser business impact. Here are some best practices to guide you through the process, along with the valuable role Site24x7 can play in ensuring a smooth transition.

Twilio is a customer engagement platform that helps organizations build communication features to meaningfully interact with customers on the channels they prefer. Twilio consists of a set of APIs for integrating communication tools such as voice, SMS, chat, video, and email into applications. Datadog’s Twilio integration collects a wide variety of logs to allow you to analyze performance issues and detect security threats across all of your Twilio resources.

Oracle Cloud Infrastructure (OCI) provides cloud infrastructure and platform services designed to support a broad spectrum of cloud strategies and workloads. OCI provides enterprise customers with scale-up resource scaling architectures, ultra-low-latency networks, and more to help them migrate legacy workloads to the cloud, while supporting cloud-native applications via an expansive network of cloud partners and services.

One of the highlights of my summer is a trip I took to visit some of our rural customers as part of a larger customer appreciation tour other members of the Executive Leadership Team (ELT) and I embarked on. Independent service providers hold a unique place in the telecom ecosystem, often forming the backbone of their communities, and this was a wonderful way for us to connect on a personal level.