Operations | Monitoring | ITSM | DevOps | Cloud

Christmas Newsletter 2021

It’s the most wonderful time of the year, and you are the most wonderful part of the Cloud 66 family! Thank you for being our customer - we are grateful. We wish you a holly, jolly holiday season full of magic, happiness, and laughter. Have a prosperous 2022 filled with clean code, smooth pipelines, effortless deployments, and spectacular success! Festive Greetings from the Cloud 66 Crew!

SecOps for Safer, More Efficient ITOps

When the Nobel Prize for physics was announced in October 2021, one of the winners was Italian theoretical physicist Giorgio Parisi, whose groundbreaking research helped decode complex physical systems, opening the door for breakthroughs in mathematics, science, and artificial intelligence. Decoding complex physical systems? If the science thing didn’t work out, Parisi could have pursued a career in security operations.

Introducing the Sentry data source plugin for Grafana

We’re thrilled to announce the addition of the Sentry data source plugin to Grafana. Grafana Labs worked in partnership with Sentry, the code observability platform, to help development teams see the issues that matter and solve them faster — across their entire tech stack — so they can remove silos and ship with confidence.

Yes, Open Source Is Sustainable

Two months ago, we announced our annual investment in open source maintainers, mostly folks whose work we depend on to deliver Sentry to you, plus a few research and hobby projects that our employees put on our radar. Two days ago, six of these maintainers joined us for a one-hour panel called “The Future of Open Source: Is It Sustainable?” I co-hosted with Jessica Lord, Product Manager of GitHub Sponsors.

Implementation Teams (How To Get Started, FAQs)

Implementation teams play a critical role in introducing organizations to new systems and solutions. If you’re actively taking steps to improve workflow efficiency and streamline operations, implementation teams could help you to make significant steps forward. Let’s explore how professional service organizations use implementation teams to unlock the value of workflow automation and management solutions.

How to Perform Log Analysis

Logfile analysis plays a central role in enhancing the observability of your IT estate, helping operations teams and SRE engineers to identify issues as they emerge and track down the cause of failures quickly. As the number of log entries generated on any given day in a medium-sized business easily numbers in the thousands, viewing and analyzing logs manually to realize these benefits is not a realistic option. This is where automated real-time log analysis comes in.

On-call by default

Like many SaaS businesses, we have an on-call rota to enable us to provide 24x7 cover if there are problems with incident.io. We have a 'pager' which will alert the relevant person if something unexpected happens in our app, so that they can investigate and fix it if needed. Note: This was adapted from an internal document we wrote about how we think about on-call at incident.io.