Operations | Monitoring | ITSM | DevOps | Cloud

With employees depending on web applications every day, you can’t risk leaving anything to doubt when it comes to managing your IT estate. Although technology performance might appear “in the green” from IT’s perspective, how often are employees experiencing application outages or slowdowns you’re not aware of? Are they using that highly touted new app you rolled out – or avoiding it because of hidden usability problems?

ServiceNow has been named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Agile Planning Tools for the first time. This is a big move for us after being positioned a Niche Player in 2019 and a Challenger in 2020. We believe this position is a result of our extended integration with third-party tools, our project and portfolio management (PPM) use cases, and our portfolio management capabilities.

Last week, the Console Connect team participated at one of the world’s largest virtual tech events. Bringing together 38,039 people from 141 countries, Collision 2021 was an opportunity for us to showcase Console Connect’s network automation capabilities to the global tech community.

You might be looking around for a new web host, or trying to get a better deal. You notice VPS plans are incredibly cheap - as low as $3-5 per month, while the cheapest shared hosting is around $10 per month. You wonder, "How is this possible?!" - especially when people recommend moving to a VPS once a site becomes popular. Let's discuss what these are first, before going into why cheaper doesn't necessarily mean better for you and your business.

In 2020, Deloitte reported on The four trends that define insurance and showed that the future of the insurance marketplace is going to be significantly different. Life and Property and Casualty insurers, for example, estimated that 93% of their volume already came from propositions that were not offered five years ago. New propositions were expected to keep on rising, with nearly a quarter of investment spend in insurance allocated to new product development.

One of the greatest strengths of containers is the ability to spin more of them up quickly. As the volume of traffic to your application increases, you can create more application containers on the fly to handle it, in almost no time at all. Kubernetes ships with autoscaling baked in, giving you the power to scale out when the system detects an increase in traffic—automatically!

A trip to the DMV — and a realization that there had to be a better, more modern way for the system to work — sparked the idea for PayIt, a secure cloud service provider for digital government that launched in 2013. The company’s mission is to help state, local, and government agencies reach their constituents better and more effectively, shifting the reliance from in-office payments to digital ones.

To stay alive and growing, tech organizations are always on the hunt for ways to increase the quality and stability of their applications and services. Doing so is essential if they want to prevent their customers from becoming their competitors’ customers, after all. This post is all about a specific process organizations can—and should—use to increase the availability and performance of their offerings and delight their customers: application performance management (APM).